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    CRM & Loyalty Associate - London, United Kingdom - Bamboo Crowd

    Bamboo Crowd
    Bamboo Crowd London, United Kingdom

    3 weeks ago

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    Description
    A Software as a Service company in a period of high growth. They're a late-stage startup expanding into new markets on the back of huge successes.

    They provide software to help smaller companies manage their HR needs effectively, and have recently entered into a new phase of growth and just entered the UK market.

    They are looking to use the UK as a launchpad to expand into the wider EMEA market.


    A very early hire in the EMEA team, the Operations Associate will be assisting with the company's operations as it develops a foothold in the UK and grows into new European markets.

    Overseeing the complete lifecycle of EMEA-based employees, from their initial onboarding through contract management, payroll, benefits administration, and ongoing compliance.

    Collaborating with International Customer Success and Operations teams to streamline local operational procedures in both existing and new markets.

    Validate client invoices, including calculations for local employer costs across the EMEA region.

    Identify operational challenges and propose solutions, whether through enhancements to the platform or the implementation of new operational procedures, with a focus on continual improvement.

    Assist in establishing and standardising processes for new entities worldwide. Strong project management skills and a demonstrable ability to work across multiple streams and priorities without any issues.
    Experience across other European markets is highly preferential, as are European language skills.
    We are committed to helping our clients build diverse teams and we promote & practice inclusive recruiting.
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