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    Presales Consultant - united kingdom, United Kingdom - VBeyond Corporation

    VBeyond Corporation
    VBeyond Corporation united kingdom, United Kingdom

    3 weeks ago

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    Description


    • In-depth understanding of ServiceNow platform capabilities (Min 8+ years of experience)


    • 5+ years of experience architecting solutions in the Assurance, Service Management, Order Fulfilment space


    • Presales experience, working with front line to create proactive solutions and responding to customer requirements via RFP/RFI


    • Understanding of ServiceNow capabilities for ITSM, TSM, CSM, OMT, TNI, FSM, GRC, VR, SIR, PPM and integrations


    • Preferably certified in at least 2 of the above


    • In-depth understanding of system design and integrations


    • Exposure to multiple integration methods - REST, SOAP etc. and understanding of ServiceNow's integration capabilities - Integration Hub, Event Management Connectors, Data Streaming, Service Graph Connectors etc.


    • Ability to define solutions approach across systems leveraging capabilities of each with very high level requirements


    • Ability to clearly define and elaborate tradeoffs between different solution approaches for e.g. federation vs. data synchronization vs. on-demand enrichment


    • Good written and verbal communication capabilities to achieve outcomes from different stakeholders - for e.g. management / leadership, project / delivery managers, product owners, end user and operations community, third-party tool SMEs, developers, testers etc.


    • Understanding of telecom domain, primarily OSS capabilities like assurance, fault management, service order fulfilment, build and rollout, inventory etc.


    • Ability to carve out specific, well-defined use cases from a set of requirements or high-level goals


    • Understanding of the surrounding eco-system to ServiceNow - hypervisors, infrastructure automation tools - Ansible, Puppet, Active Directory, Network Domain Controllers, Monitoring and Telemetry systems etc.

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