- Vouch is a referencing company with a difference
- 2 in 5 people in the UK rent, and we use the latest technology to provide a full reference in a user-friendly way, making it more efficient and less stressful for tenants
- At Vouch, you aren't defined by your job description, we encourage you to get involved with the different projects happening & make an impact. Whether it's an idea on how to improve our services, or simply establishing a new office tradition – we want to hear it
- Handling direct support requests via telephone, web chat and email.
- Liaising with the development, account management and sales teams to ensure support requests are resolved in an efficient and timely manner.
- Experience handling a high volume of inbound contact while maintaining quality and excellent customer service.
- Ability to quickly understand new systems and products.
- You know how to strike the balance of being both personable and professional at all times
- 25 days annual leave with an additional day for each year your work here, plus bank holidays
- £1000 annual Learning and Development budget including access to Learnably
- Pension scheme
- Flexible working & hybrid working
- Office snacks
- We work hard but enjoy letting our hair down with plenty of team socials
- Exposure to the Goodlord group and the opportunities to progress that come with that
-
Customer Support Representative
2 weeks ago
Switch Advisor Ltd Sheffield, United Kingdom**About us** · Switch Advisor Ltd is a small business in Sheffield. We are customer-centric, creative and supportive. · Our work environment includes: · - Casual work attire · - On-the-job training · - Regular social events · - Company perks · Switch Advisor Ltd is looking for a ...
-
Customer Support Representative
3 weeks ago
goodlord Sheffield, United KingdomRemote Role - Based remotely with once a quarter travel to our London or Sheffiled office. · **Our mission**: · One in five people in the UK rent their homes. Goodlord's mission? To provide them with the best renting experience in the world · We started Goodlord because we wanted ...
-
Customer Support Representative
3 weeks ago
goodlord Sheffield, United Kingdom**Hybrid Role - Based 3 days a week in our Sheffield office (located at Kelham Island) and 2 days working remotely.** · **Start Date - Ideally 12th December but early Jan also works** · **Our mission**: · - _One_ in _five_ people in the UK rent their homes. Goodlord's mission? To ...
-
Customer Support Representative
3 weeks ago
goodlord Sheffield, United Kingdom**Location** - 3 days a week at our office in Kelham Island, Sheffield, the other 2 are up to you (wfh/office) · **The Company**: · - Vouch is a referencing company with a difference · - 2 in 5 people in the UK rent, and we use the latest technology to provide a full reference i ...
-
Customer Support Representative
2 weeks ago
Airship Services Ltd Sheffield, United KingdomAirship has an exciting opportunity for a **Customer Support Representative ** to join the team. · Location: Sheffield · **Salary**: £20-22k depending on experience. · **Job Type**: Full Time · **Who are we?** · Airship is an established SaaS (software as a service) company based ...
-
Sales Support Representative
2 weeks ago
Barlow Park (School Trends) Sheffield, United KingdomSchool Trends, has been based in Sheffield for 35 years, as a leading supplier of customised school wear & leisure/workwear across the UK. · We are looking to expand our Sales Support Team, this includes 2x new roles as Sales Support Representatives. The roles are a job share wor ...
-
Client Support Representative
3 weeks ago
My Pension Expert Doncaster, United Kingdom**Role Summary**: · As a member of the Client Support team, you will be point of contact for new clients. Your responsibility will be to enhance My Pension Expert's reputation, by the prompt delivery of a quality customer service, increasing effectiveness and ease of doing busine ...
-
Product Support Representative
3 weeks ago
Solera Leeds, United KingdomProduct Support Representative, _Leeds, UK, P1_ · Who We Are · - Solera · is a global leader in risk and asset management data and software solutions, empowering companies across the automotive and insurance ecosystem with trusted solutions that adhere to the highest standards of ...
-
Customer Support Representative
2 weeks ago
goodlord Sheffield, United Kingdom**Location** - 3 days a week at our office in Sheffield city centre, the other 2 are up to you (wfh/office) · **The Company**: · - Vouch is a referencing company with a difference · - 2 in 5 people in the UK rent, and we use the latest technology to provide a full reference in a ...
-
Customer Support Representative
2 weeks ago
Channel B Ltd Leeds, United Kingdom**Duties**: · - Answer incoming customer inquiries via various ace to face channels · - Assist customers with product information, order status, and issue resolution · - Utilize phone etiquette to provide a positive customer experience · - Communicate effectively with customers t ...
-
Customer Support Representative
4 days ago
goodlord Sheffield, United Kingdom**Location** - 3 days a week at our office in Kelham Island, Sheffield, the other 2 are up to you (wfh/office) · **The Company**: · - Vouch is a referencing company with a difference · - 2 in 5 people in the UK rent, and we use the latest technology to provide a full reference i ...
-
Sales Support Representative
4 days ago
Ritchie Bros. Maltby, United KingdomDiscover the new Ritchie Bros. · When you join Ritchie Bros., you'll be part of a diverse, global team that's focused on delivering great customer experiences. You live and breathe customer satisfaction and go up over and beyond to make that happen we invite you to join our growi ...
-
Student Support Representative – 00099
2 weeks ago
Commonwealth of Virginia Chesterfield, United KingdomTitle: Student Support Representative – 00099 · Agency: Brightpoint Community College · Location: Chesterfield - 041 · FLSA: Nonexempt · Hiring Range: Pay up to $39, commensurate w/qualifications & experience) · Full Time or Part Time: Full Time · Job Description: · Bright ...
-
Technical Support Representative
1 week ago
solera Leeds, United Kingdom Full timeWho We Are · Solera is a global leader in risk and asset management data and software solutions, empowering companies across the automotive and insurance ecosystem with trusted solutions that adhere to the highest standards of data privacy, security, and integrity to support con ...
-
Product Support Representative
1 week ago
Solera, Inc. Leeds, United KingdomWho We Are · Solera is a global leader in risk and asset management data and software solutions, empowering companies across the automotive and insurance ecosystem with trusted solutions that adhere to the highest standards of data privacy, security, and integrity to support conn ...
-
Claims Support Representative
1 week ago
Solera, Inc. Leeds, United KingdomThe Role · Solera customers respect and value our products and services. With a wide variety of solutions available, from websites to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handlin ...
-
Sales Support Representative
3 days ago
Ritchie Bros. maltby, United KingdomJob DescriptionDiscover the new Ritchie Bros. · When you join Ritchie Bros., you'll be part of a diverse, global team that's focused on delivering great customer experiences. You live and breathe customer satisfaction and go up over and beyond to make that happen we invite you to ...
-
Mitchell Maguire Sheffield, United Kingdom Full timeInternal Sales Coordinator – Masonry Support System · Job Title: Internal Sales Coordinator – Masonry Support System · Industry Sector: Masonry Support Systems, Building Products, Construction, Concrete, Concrete Framed Structures, Concrete Accessories, Structural Concrete Produ ...
-
Purchase Ledger Clerk
3 weeks ago
SF Recruitment (Nottingham) Sheffield, United KingdomSF Recruitment are working with a great business based in Sheffield city centre who are recruiting for a Temporary Purchase Ledger Clerk to join a small and successful team, ideally to start as soon as next week. · Main job purpose: · To ensure supplier invoices are processed i ...
-
Programmer / Civil Planner Infrastructure
3 weeks ago
Lanes Group PLC Sheffield, United Kingdom Full timeSapphire Utilities is a leading provider of professional and technical support to the water industry, local government and private developers. · We are looking for a talented Planner / Programmer with proven technical capacity and business acumen to join our water team. · Based i ...
Customer Support Representative - Sheffield, United Kingdom - Goodlord
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Location - 3 days a week at our office in Sheffield city centre, the other 2 are up to you (wfh/office)
The Company:
The Opportunity:
What we need from you:
What's in it for you?
And some other perks are:
What's next?
If you're ready to help us provide the best renting experience in the world, then click apply (2-3 minutes)
---
A full job spec is available on request
The Goodlord Group wants applicants from all backgrounds and walks of life, we are an equal opportunity employer committed to creating an inclusive environment. In fact one of our core values is Bring our whole selves to work which is really important to us. If there is anything you need to participate fully in the interview process we'd like to hear about that too, please just include it in your application. Come and join us
** Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer **
Regrettably we are not able to provide sponsorship for this role
No agencies please - we have tried and trusted partners we would turn to should we require support