- Acting as a single point of contact for phone calls and emails regarding IT issues
- Ensuring all Incidents and Service requests are successfully identified, diagnosed, and managed
- Troubleshooting of IT related problems
- Maintaining Service Excellence
- Creating user accounts, resetting passwords
- Support and Configuring Mobile Devices
- Producing Support documentation
- In depth knowledge of Windows 10, Android, IOS, Office 365
- Excellent PC Support experience in a multisite environment
- Experience of Active Directory
- Experience of working with a busy IT Service Desk
- Knowledge of Service Desk Logging systems
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BNY Mellon Manchester, United Kingdom Full timeBNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank ...
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Tiger Resourcing Group Manchester, United KingdomIT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting.Law firm or Legal Services experience is highly desirable.****The role is Manchester based but will require travel to other parts of the UK occasionally****A Mancheste ...
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BNY Mellon Manchester, United Kingdom Full timeBring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or ...
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IT Service Desk Analyst 1st/2nd Line
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REED Manchester, United Kingdom1st Line, 2nd Line, IT helpdesk, IT Service Desk, IT Support Engineer, · **An IT Support Engineer is required for our client based in Manchester, initial end date of 31/03/23 (however there is a potential to extend).** · **Operational hours are 7am to 6pm, Monday-Friday. You woul ...
IT Service Desk Analyst - Manchester, United Kingdom - Chassam Recruitment Limited.
Description
IT Service Desk Analyst
Chassam Recruitment are looking to recruit an IT Service Desk Analyst for a company based in Manchester. The role will be split between 2 days in the office and 3 from home.
This is an exciting position where you will be providing operational support both over the phone and face to face for the IT Service Desk.
As an IT Service Desk Analyst, you will be:
Skills Needed as an IT Service Desk Analyst include:
If you are an IT Service Desk looking for a new and challenging experience, please apply ASAP
You must have a driving license and a car for the role as there will be occasional travel to sites in the North West
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