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Service Manager
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The Management Recruitment Group London, United Kingdom_Delivering world class customer service, through an in-house delivery team._ · The Service Manager (Cleaning) will lead the operational planning of an exceptional cleaning service across the King's estate. The Service Manager will be responsible for the effective motivation and ...
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IT Services Manager
1 week ago
Understanding Recruitment London, United Kingdom**IT Services Manager** · An exciting opportunity has arisen for an IT Services Manager to join an amazing charity and assist the delivery of their technology services. The IT Services Manager will be joining the Vauxhall, London offices with an extremely flexible hybrid style of ...
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Service Manager
1 week ago
Domus Recruitment Ltd London, United KingdomDomus are on the lookout for an experienced manager within the Health and Social Care sector to join a national organisation in Bolton, as a Service Manager. · Based in East Lancashire, you will be responsible for the delivery of high quality and person-centred support to adults ...
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Service Manager
1 week ago
NonStop Consulting Ltd London, United KingdomService Manager - Adoption Agency - National Charity - Hybrid working - Trauma informed service - therapeutic work - Family history · We are looking to recruit a Service Manager for a Charity's adoption agency in Newham. If you are a manager looking for a challenge in a niche mar ...
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Service Manager
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Services Manager
6 days ago
Atalian Servest London, United Kingdom**Job Reference: /MP/19-12/775/28** · **Job Title: Services Manager** · **Location: 111 Buckingham Palace Road, London - _Applicants must have the right to work in the UK_** · **Salary: Competitive** · **Contract: Permanent** · **Hours per week: Monday to Friday - 40 hours per we ...
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Service Manager
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The Graduate Project London, United Kingdom**Responsibilities**: · - To oversee the support, safety, and development opportunities for all young people. · - Ensuring that young people's outcomes are achieved and evidenced via weekly/monthly reports and other relevant documentation. · - To assist the Heads and Directors in ...
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Service Manager
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Aspion London, United Kingdom**Job Opportunity: Services Manager** · **Location: Marylebone - London** · **Pay : £40,532** · **6 Month Contract - Immediate - Could lead to permanent** · Aspion are working on behalf of an oganisation which supports the vulnerable and less fortunate members of the public in te ...
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IT Service Manager
1 week ago
eFinancialCareers London, United KingdomKey Skills and Experience: · - Experience of managing a support function within an ITIL environment in a Financial Services company (ideally Exchange or Clearing house), with particular focus on Incident, Problem, Change and Release Management · - Understanding and experience of ...
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Service Manager
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Service Management
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NonStop Consulting Ltd London, United Kingdom*Due to the nature of the assignment details need to remain vague at this point, but the central requirements are: · - Eligibility for getting SC Cleared · - Service management experience · - ITIL · - Call me, Alex Manea, at NonStop Recruitment now for a confidential conversation ...
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IT Service Manager
1 week ago
Eames Consulting London, United KingdomOur client, a **Lloyd's of London syndicate,** is looking for an **IT Service Manager.** · This is a **brand new role** where you will be engaging with **IT leaders** to build the relationship among technical support teams, vendors and business stakeholders.You will be the **PoC ...
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Manage Services Account Manager
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Mason Frank London, United KingdomJob Description · **Responsibilities**: · Communicating to both technical and non-technical users. · Analysing the clients needs and helping them refine and define their requirements. · Designing solutions. · Managing clients. · Managing accounts. · Hands on with flows and config ...
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Technical Services Manager
1 week ago
ERNEST AND FLORENT LTD London, United Kingdom Full timeA confident and career driven Technical Services Manager, is now needed by a growing and successful Fit Out contractor. · This role is a hybrid position, and the office is in central London. · The Technical Services Manager Role · Working within a qualified and award-winning team ...
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Service Performance Manager
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Lorien London, United KingdomService Delivery Manager (Remote up to £45,000 + Company Benefits) · Our partnership with a well-known company in the Consultancy industry is looking for a Network based Service Delivery Manager to work with an end client to look at their network services and see how they can imp ...
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Service Desk Manager
1 week ago
Lorien London, United Kingdom**Service Desk Manager - IT MSP** · £62,000 per annum · City Of London Office. · I am representing an award winning IT MSP who are looking for an experienced Service Desk Manager to come and manager an excellent Support Division. · **Team Size - 20** · **Team Leads - 3** · You wi ...
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Guest Services Manager
1 week ago
London Marriott Hotel Canary Wharf London, United Kingdom Full timeWe are hiring for a Guest Services Manager · Your new career at London Marriott Canary Wharf Hotel & Executive Apartments · London Marriott Hotel Canary Wharf is ideally situated on the waterfront, just moments Canary Wharf tube and West India Quay DLR. Part of Marriott Internati ...
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Service Relationship Manager
1 week ago
Eames Consulting London, United Kingdom**Service Relationship Manager - London / Hybrid** · I am currently working with a Financial services company who are looking for a Service Relationship Manager to join their team on a permanent basis. · **Essential skills and qualifications**: · - Being an end user champion for ...
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Service Desk Manager
5 days ago
Kirk Recruitment London, United KingdomAn exciting opportunity to join the Services team tasked with proving best-in-class support and services to the customers. This role will see you leading, managing and nurturing our Service Desk function and team providing support across the software portfoliowhich enables health ...
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Technical Services Manager
6 days ago
Integral UK Ltd London, United KingdomJob Description · Location: BlackRock London Sites · Reporting to: UK & Ireland Account Manager (Chief Engineer) · Hours: Mon-Fri · Salary: Up to £63k · Position Concept · This key position and challenging role of the Technical Services Manager reports directly to the UK & Ir ...
Consultant - Managed Services - London, United Kingdom - Pursuit Executive Recruitment Ltd
Description
We have a brilliant opportunity for a Consultant to join my client's Managed Services team with a Global SaaS Organisation.
Salary - £28-£30K - Remote workingJob Overview:
The role requires deep product knowledge and expertise, with excellent internal and customer-facing communication skills.
Working in a small but growing team, you will be responsible for a variety of tasks including system administration, configuration, general troubleshooting and knowledge transfer for the organisation's Managed Service customers.
Responsibilities & Duties:
General administration encompassing all aspects of the organisation's SaaS product.
Review, investigate and resolve client MSO (Managed Service Offering) requests related to the SaaS product.
To understand end-to-end business processes and define new and improved practices where appropriate.
Learn to identify issues and appropriately escalate requests as necessary to senior colleagues and other internal teams.
Ensure customer questions and challenges are effectively answered, taking ownership of issues to conclusion.
Assist clients in the development of Standard Reports \ PPT Reports and Dashboards using the organisation's reporting facility.
Requirements gathering for customisations and be able to document solid solutions working with the customer.
You will be required to effectively communicate changes to the internal development \ integration teams for customisation work to be carried out.
e.g. measures, custom reportsReview and respond to MSO Requests providing well thought out and through researched solutions, seeking guidance and advice from more senior team members as necessary.
Be able to translate business requests into functional working practices.Manage and maintain appropriate documentation as business operations change, keeping a thorough track of system changes and impacts.
Communicate to clients at all levels with clear guidance on operation and system solutions.
Provide knowledge transfer on any new system changes and organise communications out to the client base of such changes.
Continuous improvement of processes for customer systems.
Other duties as assignedAbout you:
A minimum of 1 years application support experience
Fantastic communication skills, both written and verbal
Experience in implementing, configuring and administering software solutions.
Proficient with Windows Operating systems and MS Office. In particular MS Outlook, MS Word and MS Excel
Basic understanding of databases including SQL query language.
Experience in Project Management and MS Project.
Power Bi skills (desirable but not essential).
Previous experience working as a consultant with SaaS products (desirable but not essential)
Degree in IT / Business Science (desirable but not essential)
If you feel you fit the requirements for this role and would like to discuss it in more detail, please contact the Pursuit Office on (phone number removed)
Pursuit Resources Group are an established recruitment agency based in Essex. We recruit across many industry sectors within Essex, Herts, Suffolk, London and beyond. We cover both the permanent and the temporary recruitment market. For more details visit our website - (url removed) or alternatively find us on social media under '@pursuit group'. To be notified of all the latest positions please follow us on Facebook, Twitter or LinkedIn