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Colwyn Bay

    Admin Support/Typist in Colwyn Bay - Betsi Cadwaladr University Health Board

    Betsi Cadwaladr University Health Board
    Betsi Cadwaladr University Health Board Colwyn Bay, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    We are looking to recruit an enthusiastic, motivated person who will provide secretarial support within the Neurodevelopment Service within Children & Young People's Division based at Eirias Park, Colwyn Bay.

    The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package.

    A good telephone manner is essential. The ability to speak Welsh would be beneficial but is not essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.

    Main duties of the job

    An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers

    The post holder will provide an efficient administration service to support the medical secretary team.

    The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

    Person specification

    Qualifications

    • Good standard of general education/(GCSE English at grade C) and above or equivalent
    • NVQ level 2 or equivalent knowledge and experience or willing to work towards
    • IT related qualification
    • L2 RSA/OCR or equivalent text or audio

    Experience

    • Knowledge of a range of administrative processes.
    • Experience of working in office environment.
    • Experience of working within the NHS

    Skills

    • Good communication, excellent customer service, flexible approach to work, ability to meet deadlines, good organizational skills
    • Use of Microsoft Office
    • Experience using Patient Admin Systems
    • Experience organising meetings/activity

    Other

    • Knowledge of secretarial role (progress chasing)
    • Knowledge of NHS organisations

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