- Work with multidisciplinary, agile teams to help them identify �what good looks like" and develop hypotheses. �
- Seek new ways of collecting data from digital analytics and other sources, make the case for additional tracking and data collection, ensure data is accurate and significant and provide analysis and actionable insight through effective storytelling and data visualisations. �
- Work with other disciplines and datasets to enrich data stories. �
- Contribute to the development of new skills and procedures within the Performance Analysis team to improve data analysis. �
- Analyse data and use this analysis to create compelling, evidence-based and actionable data stories to share with stakeholders to drive decisions and inform the iterative design of the service or product. �
- Define, implement and promote standards/policies to ensure technical and analytical best practice and continuous improvement across all areas of Digital performance analytics � data collection, configuration of digital analytics and tagging, performance reporting and generating insight through compelling data stories. �
- Lead the performance analysis of your area to make sure services meet the performance requirements set out in the Digital Service Standard and represent Performance Analysis at service assessments.�
- Collaborate with developers to ensure analytical configurations are implemented, tested and updated accordingly. �
- Work with service teams to develop performance measurement frameworks including key performance indicators (KPIs), turning service goals into tangible performance measures.�
- Actively participate in the government Performance Analyst community to share examples of best practice in performance management. �
- Act as an ambassador for analytics, promoting the value of performance analysis.�
- Experience of working with a broad range of stakeholders to convince them of the value of performance analysis in the development of a service that meets user needs �
- Experience of combining performance data with other data sources, interpreting this data and making it accessible through visualisation techniques for a varied audience �
- Experience of developing performance analysis skills to enable the team to deliver high quality analysis. �
- Experience of turning complex data into compelling, clear and actionable stories, presenting analysis and recommendations for action in easily understandable and engaging ways including online dashboards and other data visualisations.�
- Strong proficiency with digital analytics platforms, including Matomo and Google Analytics. �
- Substantial experience in digital analytics and data analysis including using digital analytics APIs. �
- Working level knowledge of HTML, CSS, JavaScript or other programming languages such as Python in the context of configuration and interrogation of analytics and to develop online dashboards. �
- Experience in integrating digital analytics data with qualitative data, such as user surveys and user research, to develop hypotheses for testing and gather richer insight.�
- Experience in mentoring and coaching other performance analysts to improve the effective collection, analysis and presentation of data. �
- An awareness or experience of using agile methodology.�
- Seeing the Big Picture
- Communicating and Influencing
- Delivering at Pace
- Performance management
- Undertaking analysis and providing insight
-
Digital Performance Analyst
2 weeks ago
Department of Work & Pensions City, United KingdomDigital Performance Analyst: Up to 50,296, plus 28.97% pension contributions, hybrid working and flexible working hours. · Digital with Purpose. · DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year to support some o ...
-
Senior Performance Analyst
2 weeks ago
Department of Work & Pensions City, United KingdomSenior Performance Analyst: Up to 63,517, plus 28.97% pension contributions, hybrid working and flexible working hours. · Digital with Purpose. · DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year to support some of t ...
-
Senior Analyst, Customer Care Performance
2 weeks ago
Legal & General Cardiff, United KingdomWe are Legal & General Investment Management (LGIM), the asset-management arm of Legal & General Group. We strive to achieve this through a strong sense of partnership with our clients, working together to achieve positive long-term outcomes. We draw on industry-leading expertise ...
-
Senior Analyst, Customer Care Performance
2 weeks ago
Legal & General Cardiff, United KingdomJob Description We are Legal & General Investment Management (LGIM), the asset-management arm of Legal & General Group. We strive to achieve this through a strong sense of partnership with our clients, working together to achieve positive long-term outcomes. We draw on industry-l ...
-
Junior Tutor Practitioner
2 weeks ago
Venture Graduates Cardiff, United Kingdom**LOCATION**: Cardiff · **EMPLOYER NAME**: iungo · **APPLICATION DEADLINE**: 18/06/2023 · Join Iungo Solutions as a Junior Tutor Practitioner to help deliver products and solutions that tackle skills shortages and help people to upskill to find their next career. · As a logical t ...
-
Data Analyst
2 weeks ago
Oliver James France, United KingdomOliver James collabore avec un grand groupe d'assurance français - spécialisé en produits d'assurance dommage, de personnes, et de professionnels - pour trouver leur nouveau *Data Analyst - pilotage commercial* pour rejoindre leur Direction Commerciale surParis. · **Ils proposent ...
-
Senior Performance Analyst
2 weeks ago
Western Power Bristol, United KingdomDo you want to deliver work that truly matters to our community? · There's never been a better time to join the energy industry At Western Power we're working towards our vision for a clean energy future and we're looking for diverse, passionate people to join our team of world l ...
-
Data Performance Analyst
2 weeks ago
Turner & Townsend Group Bristol, United KingdomThat means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. · Every day we help our major global clients deliver ambitious and highly technical projects, in over 110 offices worldwide. A ...
-
Performance & Reporting Analyst
2 weeks ago
Turner & Townsend Group Bristol, United KingdomAt Turner & Townsend we're passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. · Every day we help our major global clients deliver ambiti ...
-
Real Time Analyst
2 weeks ago
Longreach Recruitment Cardiff, United Kingdom Full timeLongreach Recruitment are hiring a contact centre Real Time Analyst for a high growth, award winning organisation expanding their WFM / Resource Planning team for their rapidly growing customer operations function located in South Wales. · The Real Time team are tasked with ensur ...
-
Senior Planning
1 week ago
Yolk Recruitment Ltd Cardiff, United Kingdom**Senior Planning & Forecast Analyst** · **The Opportunity** · Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a large public sector organisation to recruit a Senior Planning & Forecast Analyst to join their team. They are an extraordinary organisation bas ...
-
Inventory Analyst
2 weeks ago
Quest Search and Selection Ltd Cardiff, United KingdomQuest Search & Selection is currently recruiting for this omni channel fashion retail business. The business has over 100 stores and strong presence online. · The main purpose of this Inventory Analyst role is to collate & analyse departmental and company performance data to assi ...
-
Fp&a Analyst
1 week ago
Yolk Recruitment Ltd Cardiff, United KingdomFP&A Analyst · I am pleased to say that I am currently working with a FTSE 100 listed Insurance company based in Cardiff who are looking to appoint a FP&A Analyst to help support the newly created UK finance services team. I am looking for a qualified professional withinthe FP&A ...
-
Performance & Reporting Analyst
1 week ago
Turner & Townsend Bristol, United Kingdom Full timeCompany Description · At Turner & Townsend we're passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. · Every day we help our major global ...
-
Data Analyst
3 weeks ago
Lorien France, United Kingdom**Data Analyst - SalesForce - French Speaking** · We are urgently seeing a French speaking Data Analyst for our client who are are medical products and technology company. This will be on a 4 month FTC and required the individual to travel to Paris once a month. · This Data Analy ...
-
Merchant Services Pricing Data Analyst
2 weeks ago
Eclipse Recruitment (Hemel) Limited Cardiff, United Kingdom**About you: · **You will have experience working for a merchant services provider and consider yourself a "payments geek"** · About the Job: · **An exciting opportunity has arisen for a motivated and ambitious Data Analyst to join a Merchant Services, Pricing, Performance & Anal ...
-
Financial Modelling Manager
1 week ago
Yolk Recruitment Ltd Cardiff, United KingdomFinancial Analytics Manager · **Are you currently working within a data modelling capacity? Looking to take the next step up? Are you working as a senior MI Analyst/ Data Analyst? If so, please contact me today to find out more** · **This is what you'll be doing** · - Driving up ...
-
Data Analyst
6 days ago
Yolk Recruitment Ltd Cardiff, United Kingdom**Data Analyst - Cardiff - Highly Hybrid (1 day a week in the office) - £40,000 + up to £6,00 bonus - 2 stage interview - Sector: Financial Services - Excellent benefits - Opportunity to learn Snowflake** · Yolk Recruitment are currently working with a leading financial service c ...
-
Test Team Principal
1 week ago
Digital Health and Care Wales Glamorgan, United KingdomTHIS POST IS FIXED TERM / SECONDMENT FOR 10 MONTHS. · We are looking to recruit an enthusiastic and motivated Test Team Principal, to join the Digital Medicines Transformation Portfolio (DMTP) supporting the implementation of the electronic Prescribing and Medicines Administratio ...
-
Remedy Support Analyst
2 weeks ago
Walsh Employment Cardiff, United KingdomVoted by staff and customers as one of the best places to work in the UK and a Top 100 employer; our client is a global Tier 1 consultancy involved in leading cutting-edge commercial projects to public service transformation throughout the UK. We are lookingfor an Remedy Support ...
Senior Performance Analyst - Cardiff, United Kingdom - UK Civil Service
Description
Job summary
We are seeking an experienced and enthusiastic Senior Performance Analyst to join our fantastic Performance Analysis team. This is an exciting opportunity in our Digital & Technology Directorate where you will be helping to design and deliver quality digital services for the millions of users of our services.�
You will perform a critical role in digital service teams, working closely with our other professions such as user research, design, product and development to identify potential issues, create data driven hypotheses and performance frameworks to iterate, improve and test services and provide collective insights. You will be responsible for communicating analysis and insight across Companies House digital services. We are currently undergoing a period of organisational transformation so delivering at pace and adapting your priorities will be key as will collaborating with others and engaging with stakeholders within and outside of our organisation. �
You will be a confident and experienced performance analyst with strong interpersonal skills who enjoys working in a user focused, agile environment. You care about users and are passionate about using data to ensure product success.�
This post offers the opportunity to: �
We offer an excellent benefits package that includes a generous 30 days annual leave plus 8 bank holidays and 1 privilege day, and enrolment into the Civil Service Pension Scheme with a contribution rate averaging 28%.�To find out more about what a great place Companies House is to work visit�
Job description
Your key responsibilities will be to:
You'll need to be able to demonstrate:
Person specification
We are looking for the following experience, which will be assessed at sift and at interview.� Please refer to the experience and technical skills headings when writing your personal statement.
Experience - we're looking for somebody who has:�
Behaviours
We'll assess you against these behaviours during the selection process:
Technical skills
We'll assess you against these technical skills during the selection process:
Benefits
Alongside your salary of �37,350, Companies House contributes �10,820 towards you being a member of the Civil Service Defined Benefit Pension scheme.Please note that the minimum salary does not reflect the 2023/24 pay deal and we are therefore expecting this to increase in the near future.
We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we�re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.�
Head to� to find out more about the fantastic benefits package we have at Companies House.��
We celebrate diversity...�
As an equal opportunity employer, we celebrate diversity, being committed to ensuring we�re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers.�
We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. We will be happy to discuss any person-centred adjustments, please contact us by emailing �
Where will you be working?�
You will be aligned to our Cardiff Office, where we are currently using a hybrid approach to the way we work. Our approach to hybrid working provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on business need, your role and your day-to-day work activities and will be discussed at offer stage.
We're�currently exploring options for new office space in the Cardiff and surrounding areas as we're due to be moving from our current building - join us on this journey where we can support you in your career and professional growth. Details are still being confirmed about our new building and we're keeping all our colleagues updated.�
Senior Performance Analyst professionals in Cardiff
-
George Okwori
Business Analyst
-
Bex Butler
Production / Project Manager
-
Liam Hutton
Senior Business Analyst