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    Markets Coordinator - London, United Kingdom - Bloomberg L.P.

    Bloomberg L.P.
    Bloomberg L.P. London, United Kingdom

    1 week ago

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    Description
    Exchange Market Data Coordinator - Any European Language

    The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for.

    Through our countless volunteer projects, we also help network with the communities around us, too.

    As an Exchange Market Data Coordinator, you will focus on providing exceptional customer service for Exchange real-time data enablement requests, Exchange invoicing and product changes while ensuring compliance.

    The role includes project managing real-time data implementation and account management. You will also interact with clients in a range of sectors, including the finance and legal industries.

    You will be responsible for mitigating risk through adhering to all internal and external workflows and processes and the management of our client database.

    calls, chats, etc.)
    Coordinate projects – track project achievements and report back to all stakeholders (projects may vary from internal system enhancement testing to new Exchange Product implementation/policy change)
    Identify and mitigate risks by proactively seeking solutions to resolve the issue, while remaining compliant
    Identify opportunities to improve department processes, policies and customer experiences
    Partner with internal business groups to ensure requirements normalize Exchange data to align with systems standards
    Analyze current and future data pricing, reporting obligations, enablement logic and systematic limitations required for product implementation
    Plan and organize resources to ensure prompt execution of projects. This includes setting strategy and planning, achievement tracking, ensuring all deadlines are met, and providing project status updates to stakeholders
    Identify all areas of risk associated to product implementation
    Mitigate risk for Bloomberg and our Customers by providing stewardship on Exchanges related processes and implementing policy guidelines
    Business proficiency in any European language - written and spoken
    Minimum 4 years of experience in customer service roles (interacting with both internal and external clients - customer support or account management roles), preferably in the Finance, Professional Services industry
    Strong interest in learning various systems in a fast-paced environment (Bloomberg Terminal, Microsoft Suite, SAP, Kofax)
    Knowledge of or an interest in financial markets
    Ability to multi-task and meet tight deadlines with attention to detail and quality
    Ability to display confidence, emotional intelligence, and decisiveness throughout your daily responsibilities
    Bloomberg is committed to diversity. At Bloomberg, you'll have the opportunity to go above and beyond and to take risks.

    Our ever-expanding array of technology, data, news, and media services champions innovation and empowers clients and offers nearly limitless opportunities for career growth.

    Bloomberg is an equal opportunity employer and we value diversity at our company.

    We do not discriminate on the basis of age, ancestry, colour, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

    Bloomberg is a disability inclusive employer. If you would prefer to discuss this confidentially, please email
    #
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