Director, Employee Relations - London, United Kingdom - Gartner

Description

About this Role:

We are searching for an HR Director to expand our Employee Relations Center of Excellence (COE) coverage to EMEA and APAC, with special focus on the United Kingdom. Working in close partnership with HR Business Partners and our in-house employment law team, the Director will play a central role in evolving our management of employee relations matters.

Key responsibilities:

• Serve as primary support for grievances, disciplinaries, appeals, and related matters in the United Kingdom; provide equivalent support for other countries as needed.
• Conduct investigations in EMEA/APAC on a variety of employee relations matters, including complex and/or highly sensitive issues; facilitate resolution discussions with employment law, HR partners and business leaders.
• Develop and manage a programmatic approach to the assignment and management of grievances, disciplinaries, appeals and investigations that is effective for all parties.
• Help evolve and teach best practices in investigation skills, including investigation design, documentation, rapport building, and outcome management; train, coach and consult with HR partners (both 1v1 and in group sessions) on best practices in mitigating and resolving employee concerns.
• Develop tools and templates for global use, coordinating with regional HR and legal counsel to add country-specific overlay where needed.
• Partner closely with legal counsel, HR Business Partner leads, and other stakeholders to identify trends and risks in employee relations matters and help design and implement scalable and effective mitigation measures.
• Support special projects and other initiatives as assigned.

Key requirements:

• Passion for employee relations, growth mindset, and drive for continuous improvement
• Excellent investigation skills, including investigation design, interview skills, documentation management, decision visuals, etc. Strong appreciation for the employee experience and ability to navigate difficult conversations effectively.
• Excellent influencing and relationship-building skills, and ability to operate effectively with a broad and diverse group of internal stakeholders and subject matter experts.
• Analytical mindset: ability to solve problems using both quantitative and qualitative inputs; ability to make fair, reasoned, fact-base judgements.
• Excellent verbal and written communication skills; ability to create effective tools and templates in Word, PowerPoint, Excel, etc.
• Impeccable judgment and ability to work with highly confidential and sensitive matters appropriately.
• Strong time management skills and ability to be productive while managing multiple matters and workstreams. Ability to flex working hours on occasion to align with other time zones.
• Deep knowledge of UK employment employee relations processes, laws and best practices, and interest in learning other country requirements across EMEA/APAC.
• Understanding of diversity, equity and inclusion issues and commitment to supporting an inclusive culture.

Education/experience requirements:

• Related work experience as an HR/Employee Relations partner role to include direct ownership of investigations; prior experience in a centralized employee relations team strongly preferred.
• Experience managing grievances, disciplinaries, appeals and related matters in the UK; experience supporting employee relations matters in other countries strongly preferred.
• Undergraduate degree or equivalent strongly preferred.

#LI-JF4

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work .

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email to .

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link:

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.