- Ensuring that claims process outcomes for a defined portfolio of clients meet or exceed expectation through;
- Monitoring Key Client Outcome performance and taking appropriate action as required, to deliver pre-defined service standards
- Responsible for a high profile portfolio of clients/claims, proactively progressing client's claims from first advice to final settlement
- Collect information and documentation and assess legal liability of claims.
- Adhering to legal deadlines
- Assessment of quantum and negotiation of settlement.
- Ensure prompt payment of claims within compliance requirements.
- Resolve complex technical queries and problems, managing client expectations throughout the claims process.
- Attendance and active involvement/involvement (may be required to chair), at Client meetings where required
- Quality checking of client / carrier communication from claims handlers, prior to release by WTW, as appropriate
- Ad hoc technical & service support to the claims handler and client
- Quality Assurance review of claims handling and / or calibration of Quality Assurance programmes – Active participation, feedback and calibration of audit process
- Understand the client's business and their requirements (operational and other)
- Maintain awareness of accounts, market developments, claims specific changes together with an understanding of the Key Client Outcomes and Service Delivery Targets within the BU
- Contribution to a continual improvement culture
- Provide input to and reference the Willis Quality Index, as appropriate and required
- Key contact responsibility for high profile/technically complex clients requiring a strong relationship.
- Communication with Client on claims, technical advice and query management and service delivery
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Claims Handler
1 week ago
Gallagher Ipswich, United Kingdom**Claims Handler** · *Remote Working Opportunity* · - Based either in our head office in Tamworth, Hadleigh, or remotely depending on location._ · - Claims Settlement Agencies Limited are looking for Insurance Claim Handlers to join our fast growing team across various forms of i ...
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Claims Handler
2 days ago
A & S Recruitment Ipswich, United KingdomOur client is based in Martlesham and seeking to recruit a Cargo Claims Handler. · Once trained in the role, the company operate a 'Hybrid' working policy where you have the option to work from home on Thursdays & Fridays · Duties · - Responsible for claims handling · - Daily rev ...
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Claims Handler
4 days ago
Gallagher Bassett International Ipswich, United Kingdom**Claims Handler** · - Based in our Ipswich office_ · - Claims Settlement Agencies Limited are looking for Insurance Claim Handlers to join our fast growing team across various forms of insurance including travel, weddings, gadget, financial failure and personal accident._ · - Cl ...
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Claims Handler
4 days ago
Gallagher Bassett International Ipswich, United Kingdom**Claims Handler** · - Based either in our Ipswich office_ · - Claims Settlement Agencies Limited are looking for Insurance Claim Handlers to join our fast growing team across various forms of insurance including travel, weddings, gadget, financial failure and personal accident._ ...
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Claims Handler
4 days ago
XL Catlin Ipswich, United Kingdom**Flexible Work Eligible**: Flexible Work Schedule · **DISCOVER your opportunity** · Ipswich, UK · At AXA XL our claims division are at the very heart of our insurance organisation. We look for innovative and creative individuals to join our experienced and professional colleague ...
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Claims Handler
3 days ago
Gallagher Ipswich, United KingdomGallagher Re are seeking to recruit a dynamic and proactive individual to join our Marine, Energy and Aviation Client Service Team as a Claims Handler. This position will be based in Ipswich and will require daily interaction with other colleagues in Ipswich, London, Mumbai and o ...
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Claims Handler
1 week ago
Reed Procurement & Supply Chain Ipswich, United KingdomWe are working with an global specialist who operate in over 140 countries to appoint a full-time Claims Assistant to work in their office based in Ipswich. They are looking for a keen and eager individual who is looking to start a long term career move. · Work as part of the Cla ...
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Technical Claims Handler
4 days ago
Willis Towers Watson Ipswich, United KingdomTechnical Claims Handler · - Ipswich, GB · June 12, 2023 · **Responsibilities** · - Ensuring that claims process outcomes for a defined portfolio of clients meet or exceed expectation through; · - Monitoring Key Client Outcome performance and taking appropriate action as required ...
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Senior Claims Handler
1 day ago
Employment Specialist Ipswich, United Kingdom Full timeA new opportunity has arisen for a highly motivated Senior Claims Handler to join a very professional and friendly Claims team, dealing with Major Clients. · You will be working with claims across a diverse range of clients throughout their main business areas, in a highly profes ...
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Property Claims Handler
1 day ago
Sedgwick Resource Solutions Ipswich, United Kingdom**Title**: Property Liability Claims Handler · **Salary**: Competitive · - Dependent upon experience · **Location**: Ipswich - Hybrid, working 3 days per week in the office · **Term**: Permanent, Full-Time Permanent · **About the company** · Sedgwick Resource Solutions are recrui ...
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Motor Claims Handler
1 week ago
XL Catlin Ipswich, United Kingdom**Flexible Work Eligible**: Flexible Work Schedule · **DISCOVER your opportunity** · **Motor Claims Handler** · Ipswich, UK · - This is a regulated role under the Central Bank of Ireland's Fitness and Probity regime._ · At AXA XL our claims division are at the very heart of our i ...
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Technical Claims Handler
4 days ago
Willis Towers Watson Ipswich, United KingdomTechnical Claims Handler · - Ipswich, GB · April 07, 2023 · **Responsibilities** · - Ensuring that claims process outcomes for a defined portfolio of clients meet or exceed expectation through; · - Monitoring Key Client Outcome performance and taking appropriate action as require ...
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Technical Claims Handler
1 day ago
WTW Ipswich, United Kingdom**Responsibilities** · - Ensuring that claims process outcomes for a defined portfolio of clients meet or exceed expectation through; · - Monitoring Key Client Outcome performance and taking appropriate action as required, to deliver pre-defined service standards · - Responsible ...
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Finex Claims Handler
3 days ago
WTW Ipswich, United KingdomFinex Claims Handler · - Ipswich, GB · February 20, 2024 · **The Company** · **The Business** · **Corporate risk and broking** · We know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate, and tra ...
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Motor Claims Handler
1 week ago
XL Catlin Ipswich, United Kingdom**Flexible Work Eligible**: Flexible Work Schedule · **DISCOVER your opportunity** · - This is _a regulated role under the Central Bank of Ireland's Fitness and Probity regime._ · At AXA XL our claims division are at the very heart of our insurance organisation. We look for innov ...
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Claims Handler Finex Claims Operations
4 days ago
Willis Towers Watson Ipswich, United KingdomClaims Handler Finex Claims Operations · - Ipswich, GB · April 13, 2023 · We are seeking to recruit a Claims Handler to join our FINEX Team in Claims Operations. · The position will be based in our Ipswich office but will require daily interaction with colleagues in Ipswich, Lond ...
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Claims Handler Finex Claims Operations
1 week ago
WTW Ipswich, United KingdomWe are seeking to recruit a Claims Handler to join our FINEX Team in Claims Operations. · The position will be based in our Ipswich office but will require daily interaction with colleagues in Ipswich, London, Mumbai and other regional offices as well as with our clients and carr ...
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Ad Claims Handler
1 week ago
Gallagher Ipswich, United Kingdom**Accidental Damage Claims Adjuster** · - You will be reporting directly to your team leader and managing and handling accidental damage claims whilst adhering and complying with Gallagher Bassett procedures. _ · **Primary Responsibilities**: · - Review and record claims on our i ...
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Ad Claims Handler
1 week ago
Gallagher Bassett International Ltd Ipswich, United Kingdom**Accidental Damage Claims Adjuster** · - You will be reporting directly to your team leader and managing and handling accidental damage claims whilst adhering and complying with Gallagher Bassett procedures._ · **Primary Responsibilities**: · - Review and record claims on our in ...
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Ad Claims Handler
1 week ago
Gallagher Bassett International Ipswich, United Kingdom**Accidental Damage Claims Adjuster** · - You will be reporting directly to your team leader and managing and handling accidental damage claims whilst adhering and complying with Gallagher Bassett procedures._ · **Primary Responsibilities**: · - Review and record claims on our in ...
Technical Claims Handler - Ipswich, United Kingdom - WTW
Description
Responsibilities