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    Product Manager - London, United Kingdom - Dext

    Dext
    Dext London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    The role

    (what you'll do):
  • The Product Manager for the Platform team owns and develops the Platform roadmap and capability at Dext. This involves two main strands of work:
  • Building interface capabilities in our Platform to serve across our three product codebases, to allow them to work together more closely, especially to support our major unification initiative
  • Building and centralising user-facing functionality that might sit across the three products, including user settings, roles & permissions, and other Platform level features

    • Accountabilities:

  • Lead, shape and deliver the roadmap for our Platform team, by building cross-product capabilities that both our customers and other product teams can use.
  • Monitor our release performance and progress against team north star metrics, including customer satisfaction with our core capabilities.
  • Collaborate with our Design, Research, Analytics and other business colleagues to make sure our work is well-scoped, defined and at the appropriate risk level.
  • Communicate our work regularly to business and external stakeholders, including running alpha & beta phased release, as well as migration plans.

    • Success Metrics:

  • Customer satisfaction with core Platform capabilities
  • Reduce number of Support tickets relating to key Platform areas
  • Build new centralised capabilities for other Product teams to use
  • Create a vision for the capability the future Platform could provide
  • Communicate the vision and priorities frequently and effectively

    • About you (what we are looking for):

  • Essentials
  • 3-5 years experience as a Product Manager, ideally in a technically-focused product role
  • Comfortable understanding and leveraging APIs to drive product development
  • Confident with using data and user insights to make the right product decisions, at the right time
  • An effective practitioner of Agile methodologies and discovery techniques
  • Excellent communication skills, with experience presenting and reporting to senior stakeholders
  • Desirables
  • Prior experience in a Platform product role, or as a software engineer
  • Prior experience with migrating large numbers of users across core product flows
  • Customer Support experience

    • Behaviours:

  • Essentials
  • Proactive with taking responsibility, communication and decision-making
  • A supportive team player who works well with others and can share their expertise

    • These are our ideal requirements, but we hire based on potential, not just on experience, and we know that some people are less likely to apply for a role if they don't meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies.

    You can read more about our Diversity & Inclusion commitments .

    What you will be a part of:

    We are a highly ambitious, innovative, market-leading FinTech. We are a global, well-funded business but have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do:

    Be Brave - Everyone in the company has a voice to challenge ideas and the status quo.

    Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do.

    Be Together - We are one team. There is no such thing as individual success without team success.

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