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Hounslow

    Quality and Service Assurance Manager - Hounslow, Greater London, United Kingdom - 360 Talent

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    Description
    Quality and Service Assurance Manager – LONDONHigh Luxury Lifestyle House - 3PL Partner Warehouse (Heathrow)

    About:
    One of the most prestigious and successful luxury brands in the world.
    Specialising in leather goods, lifestyle accessories, home furnishings, perfumery, jewellery, watches and ready-to-wear.
    Busy and fast paced environment.


    Key Responsibilities:

    Quality Control:
    Monitor and maintain quality standards for all logistics processes, including shipping, receiving, inventory management, and transportation

    Compliance Management:
    Ensure compliance with industry regulations, safety standards, and internal quality control policies. This may include tracking and reporting on compliance issues.


    Product authentication:
    Assist Bollore to verify the authenticity and legitimacy of returned products

    Data Analysis:
    Analyse data related to logistics and supply chain performance to identify trends and areas of concern. Use data analysis to make informed decisions and improvements.


    Quality Assurance:
    Implement quality assurance processes to inspect products and materials, ensuring they meet quality standards and specifications

    Supplier Management:
    Work with suppliers to ensure they meet quality and delivery standards, and establish effective communication and feedback channels

    Root Cause Analysis:
    Investigate and identify the root causes of quality issues and implement corrective and preventive actions to address them

    Requirements:
    High product sensitivity, high customer experience sensitivity.
    Training skills.
    Constructive, positive mindset rooted in a continuous improvement approach.
    Excellent interpersonal skills and listening skills, precision and attention to detail.
    Fluency with systems and computers (Excel, PowerPoint, Word)Experience with CEGID / Magento would be advantageous.


    What's on Offer:
    Excellent salary based on experience.
    Bonus.

    Amazing benefits.360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

    Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok

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