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    Claims Handler \Dispute Resolution Consultant\ - London, United Kingdom - Angove Partners

    Angove Partners
    Angove Partners London, United Kingdom

    3 weeks ago

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    Description
    Our client is seeking a dedicated and motivated Claims Consultant to join their dynamic team in London. Candidates with 1-5 years of relevant experience in handling insurance claims are of interest.

    As a Claims Associate, you will be responsible for efficiently managing and processing claims, providing exceptional customer service to clients, and ensuring accuracy and compliance with company policies and regulations.

    Understanding of claims process and marketsExperience of technical claim handling - 1st and 3rd party lines.

    Excellent negotiation skills and ability to develop claim strategiesRESPONSIBILITIES:

    Provide technical assistance to the claims product leaders and colleaguesProcess and adjudicate insurance claims accurately and efficiently within established timelines.

    Communicate with clients, policyholders, and other stakeholders to provide updates on claim status, address inquiries, and resolve issues promptly and professionally.

    Maintain accurate and organized claim files and documentation, including claim forms, correspondence, and reports.
    Identify and report potential instances of fraud or suspicious claim activity and participate in fraud investigation processes as necessary.
    Stay updated on industry trends, regulatory changes, and best practices related to claims management and insurance coverage.
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