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Customer Advisor
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B&Q Brighton, United Kingdom**About the role** · **Part time - 16 hours per week** · **Fixed term contract** · **Shifts available Monday - Sunday, 7.00am pm** · **£10.60 per hour** · We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, ...
HR Advisor - Brighton, East Sussex, United Kingdom - Study Group
Description
Contract type:
Full-time, permanent Location: Brighton - 80% remote Study Group is looking for a dedicated individual to join our team as an HR Advisor.
In this role, you will take ownership of the employee relations caseload, addressing both informal and formal cases with precision and professionalism.
Collaborating closely with managers throughout the organisation, you will play a pivotal role in managing performance concerns effectively. Our aim is to provide timely and legally compliant support while also empowering managers to address issues proactively.You will have the opportunity to contribute to the development of robust processes, review policies, and create valuable resources to enhance our HR Service.
ABOUT THE ROLE Guide and coach managers on performance issues to build capability.Manage assigned employee relations caseload which will include disciplinary, grievance, capability (performance/ill health) up to dismissal.
Conduct Occupational Health Referrals and support managers to implement recommendations.
Review absence data and proactively engage with managers to address absence concerns.
Support managers to effectively manage employee performance during probation periods.
Support employees on complex cases (flexible work, family-friendly, wellbeing matters) or signpost as appropriateProvide advice in line with relevant legislation, organisational policies, and procedures.
Identify and escalate any patterns or concerns drawn from caseload management to support improving the delivery model and managing risks.
Input into the annual review cycle of HR policies and procedures.Ensure accurate and timely record keeping of informal and formal cases in line with procedure.
Fully brief and seek approval from Deputy Directors before any dismissal action is taken.
Keep the HR Business Partnering team up to date on caseload.
ABOUT YOU Professional HR qualification or equivalent experience.
Experience in managing disciplinaries, capability, probation, and grievance processes.
Experience working in a fast-paced commercial organisational environment.
Experience working with different levels of management capability across different functions and geographical areas.
Experience in delivering HR advice in accordance with defined proceduresExperience in a global matrixed organisationUK Employment Law LegislationAbility to build positive relationships Strong stakeholder management skills.
ABOUT USStudy Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential.
With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed.
Our global network of offices and university partnerships ensure that students receive the best educational services available.Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCEStudy Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes.
For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace.We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor.
We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.