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    Quality Control - London, United Kingdom - Ark Workplace Risk

    Ark Workplace Risk
    Ark Workplace Risk London, United Kingdom

    1 week ago

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    Description
    Consulting Operation Manager
    We are a leading safety consulting company dedicated to providing comprehensive safety solutions to our clients. Our mission is to help organizations ensure a safe and secure working environment for their employees.

    We are currently seeking a highly skilled and experienced Practice and Quality Manager to join our team in the UK.

    The Consulting Operation Manager will play a critical role in managing various aspects of quality assurance, technical support, product management, and learning & development within our organization.

    Develop and implement quality assurance strategies, policies, and procedures to ensure the delivery of high-quality services and solutions to our clients.

    Stay updated with industry regulations, standards, and technical advancements, and keep the organization informed about relevant technical updates and updates to the portfolio of products and services.

    Establish and maintain quality control measures to monitor and evaluate the performance and conformance of our services and solutions.

    Develop and implement a competence management system to ensure that employees possess the necessary skills and qualifications to deliver high-quality services.

    Provide technical management supported by a technical team and support to ensure the successful implementation and execution of projects and initiatives.

    Identify learning and development needs within the organisation and design and implement training programs to enhance employee skills and knowledge in safety consulting.

    Monitor and analysis of quality metrics and performance indicators to identify areas for improvement and implement corrective actions as needed.

    Stay updated with the latest industry trends and advancements in safety consulting and incorporate them into the organisation's processes and systems.

    Bachelor's degree and or exposure in a relevant field (e.g., Safety Management, Quality Management) is required; Master's degree is preferred.

    Proven experience in quality assurance, technical support, product management, and learning & development within the safety consulting industry (an advantage).

    Strong project management skills, with the ability to manage multiple projects simultaneously.
    Proficiency in using software and tools.
    Continuous improvement mindset and a passion for delivering high-quality services and solutions.

    ABOUT ARK WORKPLACE RISK
    Professional Service Solutions, Outsourcing and future-proofed Software and Analytics to mid/major organisations in the UK. With over 500 global and premium brands trusting Ark to deliver smarter Risk, Compliance, Safety.
    We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation
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