- Drive innovation in delivery and execution of multi-channel member presentations
- Input into bottom-up campaign planning to define deliverables and resource requirements
- Ensure core collateral and content are fit for purpose based on a robust understanding of the market
- Innovate and initiate member feedback/insight through a range of different sources to inform future iterations of presentation approaches . quantitative and qualitative insight, data and analytics, client analytics, external and internal stakeholder feedback, insight from Distribution and Operations colleagues
- Support the delivery of Marketing Campaigns and initiatives to time, scope and budget
- Support evolvement of wider webinar programme including innovation with Master Trust proposition
- Traffic manage all campaign assets through production processes to ensure delivery to time and scope
- Use knowledge of market trends, audience and competitor landscape to make decisions
- Adopt standards and processes and embed best practice within campaigns and activities
- Experience of delivering member presentations in a multi-channel environment
- Experience of managing and delivery of client projects (Contract, Own Trust & Master Trust) in DC Workplace
- Understanding of campaign measurement and member insights, and the ability to build improvement into activity based on results
- Strong internal and external stakeholder management skills
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Senior Client Communications Manager - Scotland, United Kingdom - Phoenix Group Holdings
Description
Job Type: Fixed Term Contract (12 months)
Location: This role is based in our Edinburgh offices with time spent working in the office and at home.
Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.
Salary and benefits: c£60,000 plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more
We have an incredible opportunity to join us here at Phoenix Group as a Senior Communications Manager to join our communications team – 56°.
Who are we?
We want to be the best place that any of our 7,800 colleagues have ever worked.
We're the UK's largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We're a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we're not done yet.
The role
The role holder will drive the next stage of our member presentation proposition ensuring all internal and external outputs are delivered to scope, time, and budget. The role-holder will need to build effective relationships across Marketing and the Workplace Savings business, and the ability to engage and influence these stakeholders through clear and articulate communication will be essential. The team are responsible for communications to clients and members through an omnichannel approach and its crucial the role holder has extensive experience of DC member presentations and innovation in this space. Measuring the effectiveness of activity is a key part of the role, building continuous improvement into our comms planning and delivery.
Key Responsibilities
What are we looking for?
Essential:
We want to hire the whole version of you.
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we've advertised and you believe that you can bring value to the role, we'd love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
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