- Offer guidance and assistance to customers regarding our products and services.
- Coordinate the production and dispatch of appropriate samples.
- Maintain polite and effective communication with customers via phone and email.
- Accurately process orders and issue order acknowledgments.
- Generate job sheets, cutting lists, and dispatch lists using our computer systems.
- Organise paperwork for invoicing and prepare cost estimates and quotes for customers.
- Assist in marketing efforts through translating blog posts and mailers.
- Liaise with freight companies and resolve customer issues.
- Make upselling efforts and follow-up sales calls to support internal sales initiatives.
- Be proactive in upselling and cross-selling opportunities when responding to customer enquiries.
- Ensure continuous learning about company products and services and staying updated on changes.
- Meet training objectives and develop strong communication channels with both internal and external customers.
- Experience in an office based customer support / sales administrator role.
- Proficiency in Microsoft Office applications (Excel, PowerPoint, Word).
- Native-level fluency in French and fluent in English; proficiency in Spanish or another European language is advantageous.
- Experience in or a strong interest in working in a manufacturing setting.
- Proactive problem solver with a track record of achieving results and managing follow-ups independently.
- Confident decision-maker with strong interpersonal skills.
- Comfortable using computers, including email and proprietary software.
- Strong verbal and written communication abilities.
- Able to thrive in a fast-paced environment.
- Excellent numeracy and literacy skills with meticulous attention to detail.
- Professional appearance and demeanour.
- Effective planner with strong organisational skills and the ability to multitask.
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Sales Administrator - Manchester, United Kingdom - NJR Recruitment
Description
Sales Administrator – French Speaking
£25,000 + Benefits
Carrington – Office Based
**Global business that can offer excellent career progression**
Our client is a highly respected manufacturer of packaging now have an exciting opportunity for a French (plus ideally Spanish) speaking to join their team in Carrington.
Responsibilities
Person Specification
Apply online or for further information contact of our specialist consultants quoting reference number: NJR14741