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    Conference & Events Manager - Leeds, United Kingdom - Oulton Hall Hotel, Spa & Golf Resort

    Oulton Hall Hotel, Spa & Golf Resort
    Oulton Hall Hotel, Spa & Golf Resort Leeds, United Kingdom

    1 week ago

    Default job background
    Permanent, Full time
    Description

    Are you passionate about food and providing an outstanding customer experience?

    Do you thrive in a fast-paced role where 2 days are never the same?

    Why The QHotels Collection?

  • Free health club membership (T&Cs apply)
  • Discounts across golf including membership, guest rates, green fees, buggies and clothing
  • Discounts across The QHotels Collection
  • Family & Friends discounts in hotels across The QHotels Collection
  • Support with training & professional qualifications, including course fees
  • Wide variety of Apprenticeships available
  • Access to an Employee Assistance Program – Hospitality Action
  • Refer a friend scheme
  • FREE parking
  • , much more

    • As Conference & Events Manager, you'll be responsible for overseeing and coordinating all aspects of conferences, weddings, and special events hosted at the hotel. This role plays a crucial part in ensuring that each event runs smoothly and meets or exceeds the expectations of clients and guests. The manager will work closely with the hotel's sales and catering teams, as well as various vendors and suppliers, to create memorable and successful events.

    What will I do?

  • Understand client event requirements
  • Work with the sales team to develop detailed event plans, including timelines, layouts and vendor contracts
  • Co-ordinate the event from set up, breakdown, ensuring everything runs smoothly
  • Provide a friendly, courteous and discreet service
  • Supervision of the events, providing direction to the team
  • Ensure staffing levels to accommodate requirements
  • Deal with any issues and complaints which may arise
  • Carry out post event debriefings with clients
  • Ensure hygiene & cleanliness standards are maintained at all times
  • Work closely with the kitchen team to ensure menus meet quality and company presentation standards
  • Support other F&B areas as and when required, including Restaurant & Bar

    • Is this the role for me?

  • Previous experience in an F&B management role
  • Have experience managing busy conference & events, banqueting and weddings
  • You'll be an operational, hands on manager and lead by example
  • Relevant qualifications in either food service management, hospitality management
  • Up to date knowledge of F&B trends and best practice
  • Standards driven and know what 'good looks like'
  • Passionate about good quality food and providing an outstanding guest experience
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