Sales Support Analyst - Horley, United Kingdom - Utility People
Description
Ref: 14217
Role:
Sales Support Analyst
Location:
Horley, Surrey (2 days in the office 3 from home)
Salary:
up to £24k DOE (35hours per week Mon Fri)
Summary:
Key responsibilities:
- Provide proactive assistance and support to the sales team.
- Manage the Sales Admin, Office and Sales inbox.
- Accurately capture and process all orders in CRM and billing systems
- Act as a filter for all new business ordered, additional work requested, cancellations to works raised and any other changes.
- Identify issues with and errors in order data and if unable to resolve, escalate to Team.
- Prepare sales letters, quotations for products and services and tender documents and file accordingly.
- Create new, and manage existing, monitoring statistics reports within Microsoft Excel.
- Proactively liaise with and quickly build rapport with customers and suppliers
- Proactively ensure sales team has updated document packs.
- Maintain and circulate price lists, product overviews, and master quotations.
Skills and experience required:
- Highly accurate data inputting skills.
- Sales administration experience gained within a technical environment.
- Strong problemsolving and analytical abilities
- Keep up to date with advances in business area, new methods and ways of working.
- Strong administrative and organisational skills.
- Intermediate knowledge of Excel, Word and Outlook.
- Confident and accurate use of departmental computer systems/databases.
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