Service Engineer - Northampton, United Kingdom - Wood

Wood Northampton, United Kingdom

Found in: Talent UK C2 - 5 days ago

Description

Wood Digital Consulting (DC) is seeking a Service Engineer to join the team in Northampton. The successful engineer will be responsible for providing after sales / service support to Wood Systems customers from commencement of warranty to end of service life. Ensuring that service/support is provided in accordance with business and customer expectations. To commission, support and service Systems projects on our customers' sites including mechanical, electrical, pneumatics and software – PLC and Robots and assist the Engineering, Controls and Project Managers.

Must be able to pass HMG Baseline Personnel Security Standard (BPSS) check.

Responsibilities / Duties

Machine build, assembly and development to ATG's standards

Technical and people management skills when dealing with the customer, subcontractors and internal Engineers and site installation

Be self-motivated and exhibit a "can do" attitude

Understanding of client service delivery methodology and act as the first line of customer contact and the owner of customer relationships for in-field installation

Flexibility to support customers and when necessary attend customer sites at short notice and out of normal working hours when required

Maintain accurate records of mechanical changes and write up change logs

Plumbing of pneumatic valves, pipework and required labelling

Utilise ATG machine tools and workshop facilities to aid development

Keep a tidy work place for quality and H & S requirements

Communicate development issues to Engineering and Project Managers

Develop and coach juniors and Academy Apprentices on occasions, if required

To maintain and improve upon personal skills related to the position, through experience and training

To comply with the company policy as defined in the Staff Handbook, Safety Manual, and Quality Assurance Manual and Wood Group ethics policy

Site work, servicing and commissioning when required in UK and abroad

Minimum of Time served apprenticeship in Mechanical Engineering and BTEC / City and Guilds

Ability to read and understand mechanical drawings

Mechanical fitting skills

Ability to read and understand electrical and pneumatic controls drawings

Ability to wire and pipe to drawing

PLC – interrogation and modification experience

Good knowledge of Special Purpose Machinery from basic conveying equipment to more complex precision tooling and handling systems

Good diagnostic skills and logical fault finding ability

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