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    German speaking Customer Service Advisor - Worcester, United Kingdom - Meridian Business Support Limited

    Meridian Business Support Limited
    Meridian Business Support Limited Worcester, United Kingdom

    Found in: SonicJobs Direct Apply UK - 2 days ago

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    Full time Customer Service / Support
    Description
    My client, a large International company based in the Worcestershire area, is currently speaking a German language specialist to join their busy team.
    The successful candidate will be fluent in written and spoken German.
    Role responsibilities:
    • Respond to all customer enquiries as they relate to order management, technical product specifications and design assistance.
    • Using business systems to deal with customers swiftly and effectively
    • Using excellent communication skills and in-depth product knowledge to deal with customers professionally.
    • Manage key customers and distribution accounts by developing strong relationships.
    • Dealing with complaints in a professional and efficient manner to bring swift resolution to any issues.
    • Work with internal teams such as Inside Sales, Account Managers and Marketing to help secure new opportunities for the business.
    Skills and Experience:
    • Must be fluent in written and spoken German
    • Experience with SAP and Salesforce preferred
    • Able to work on own initiative
    • Team oriented, people oriented and a relationship builder.
    • Enthusiastic, confident and mature.
    • Displays an innate sense of curiosity, and strong accountability.
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