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Peterborough

    Student Advisor - Peterborough, United Kingdom - Protocol National Limited

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    Full time
    Description

    Job Title: Student Advisor - Bursary and Transport

    Location: Peterborough College

    Hours: Full time, Ongoing

    Salary: £12.13 per hour, plus holiday pay

    Are you passionate about supporting students in their educational journey? Do you thrive in a dynamic administrative environment? An exciting opportunity has arisen for a Student Advisor to join our team in the Bursary and Transport Department at a Further Education (FE) College in Peterborough

    Key Responsibilities:

    • Provide comprehensive administrative support within the Bursary and Transport Department.
    • Assist students with inquiries related to bursaries, scholarships, and transportation options.
    • Offer guidance and advice to students regarding financial support available, including application processes and eligibility criteria.
    • Process and maintain accurate records of bursary applications, payments, and transportation requests.
    • Collaborate with relevant departments to ensure seamless coordination of student support services.
    • Deliver excellent customer service, both in-person and via electronic communication channels, addressing student queries promptly and professionally.

    Requirements:

    • Experience in an administrative role, preferably within an educational setting.
    • Strong organizational skills with meticulous attention to detail.
    • Excellent interpersonal and communication skills, with the ability to engage effectively with students, staff, and external stakeholders.
    • Proficiency in relevant computer applications, including Microsoft Office suite.
    • Ability to work independently as well as part of a team, demonstrating flexibility and adaptability.
    • Empathy and understanding towards the needs of students from diverse backgrounds.
    • Desirable: Previous experience in a similar student advisory role, though not essential.

    Benefits:

    • Opportunity to make a meaningful impact on the educational journey of students.
    • Supportive and collaborative work environment within a prestigious FE College.
    • Competitive hourly rate with holiday pay included.

    If you are enthusiastic about supporting students, possess excellent administrative skills, and thrive in a customer-centric environment, we would love to hear from you To apply, please submit your CV.



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