- Provide comprehensive administrative support within the Bursary and Transport Department.
- Assist students with inquiries related to bursaries, scholarships, and transportation options.
- Offer guidance and advice to students regarding financial support available, including application processes and eligibility criteria.
- Process and maintain accurate records of bursary applications, payments, and transportation requests.
- Collaborate with relevant departments to ensure seamless coordination of student support services.
- Deliver excellent customer service, both in-person and via electronic communication channels, addressing student queries promptly and professionally.
- Experience in an administrative role, preferably within an educational setting.
- Strong organizational skills with meticulous attention to detail.
- Excellent interpersonal and communication skills, with the ability to engage effectively with students, staff, and external stakeholders.
- Proficiency in relevant computer applications, including Microsoft Office suite.
- Ability to work independently as well as part of a team, demonstrating flexibility and adaptability.
- Empathy and understanding towards the needs of students from diverse backgrounds.
- Desirable: Previous experience in a similar student advisory role, though not essential.
- Opportunity to make a meaningful impact on the educational journey of students.
- Supportive and collaborative work environment within a prestigious FE College.
- Competitive hourly rate with holiday pay included.
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Student Advisor - Peterborough, United Kingdom - Protocol National Limited
Description
Job Title: Student Advisor - Bursary and Transport
Location: Peterborough College
Hours: Full time, Ongoing
Salary: £12.13 per hour, plus holiday pay
Are you passionate about supporting students in their educational journey? Do you thrive in a dynamic administrative environment? An exciting opportunity has arisen for a Student Advisor to join our team in the Bursary and Transport Department at a Further Education (FE) College in Peterborough
Key Responsibilities:
Requirements:
Benefits:
If you are enthusiastic about supporting students, possess excellent administrative skills, and thrive in a customer-centric environment, we would love to hear from you To apply, please submit your CV.