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    Sales Associate - Chelmsford, United Kingdom - Vauxhall

    Vauxhall
    Vauxhall Chelmsford, United Kingdom

    5 days ago

    Default job background
    Description

    Benefits include;

    The opportunity for an Automotive Sales Person join a friendly team within County Motor Works - Chelmsford. We believe that by identifying your potential and investing in your future, you will be able to develop skills and gain the experience that will enrich your career prospects.

  • Salary Basic £16,000 – £60,000 OTE
  • Bonus/Commission
  • Company Car
  • 31 Days Paid Annual Leave (Including Bank Holidays)
  • Preferential rates for servicing, MOTs and parts
  • Fantastic discounts on vehicles sales
  • Access to a vehicle Flexi-lease affinity scheme through SOGO
  • Pension scheme
  • Life Insurance Benefit
  • Cycle To Work Scheme
  • Length of Service Recognition Scheme
  • Associate Awards Event
  • Associate Assistance Programme (AAP) - Confidential access to a range of support and advice, including a confidential helpline, counselling sessions, access to a Doctor 24/7, physio advice and support from other Health Experts.

    • Job Role

    To achieve agreed performance targets and act as a brand ambassador whilst effectively delivering the Company's Guest Experience. Be a key point of contact for all guests, selling vehicles and related products effectively, whilst upholding a high level of guest satisfaction.

  • Comply with all FCA requirements and operate within legislative guidelines at all times.
  • Continually develop knowledge relating to market trends and products in a proactive manner and in line with appropriate internal and external training opportunities.
  • Complete Guest Experience Foundation training as part of a probationary period, achieving at least the company's minimum training pass standard.
  • Maintain quality brand standards of dress, attitude, guest care, honesty and health and safety in order to portray a professional image to guests at all times.
  • Deal professionally with guests from initial contact to satisfactory completion of sale, including vehicle hand-over and follow up as per brand standards, following a structured process and enabling set levels of profit to be achieved.
  • Utilise and uphold the department's defined working systems, procedures and standards (including legal requirements, etc.) to ensure accuracy of paperwork and security of cash, cheques, vehicles and other company resources.

    • Work Pattern

    This is a full-time position, with a day off in the week, including weekends on a rota basis.

    Monday – Friday 08:30 – 18:00 (1 day off in the week)

    Saturday 08:30 – 17:30

    Sunday 10:30 – 16:00 (on a rota basis)

    Successful applicants will possess and be able to offer;

  • Full UK Driving Licence or equivalent
  • Computer literate, including Microsoft Office
  • Previous Sales experience within the motor industry is preferred, but not essential
  • Previous experience within Customer Service is essential
  • Possess outstanding customer/guest service skills with the ability to handle conflicting demands
  • Have an understanding of database management and excellent administrative skills
  • Possess excellent communication, organisation and interpersonal skills
  • Passion and ability to deliver an outstanding guest experience
  • Enthusiastic, friendly and helpful
  • Respectful and courteous to guests and colleagues
  • Honest with high levels of integrity and drive to succeed

    • This job offer will be subject to Basic DBS Certificate Disclosure and an adverse financial background check.

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