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    Senior Corporate Travel Manager - London, United Kingdom - Total Management Group

    Total Management Group
    Total Management Group London, United Kingdom

    5 days ago

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    Description


    About Us Total Management Group is one of Europe's fastest-growing companies and widely recognised as a world-leading provider of event and travel solutions.

    We are currently seeking an outstanding candidate to join our fast-growing travel division, Total Management Travel.

    With a wealth of experience behind us, synergistic supporting services and our company values Total Management Travel offers a service that is uncompromised in delivering seamless, knowledgeable, and cost-effective travel solutions to global corporate clients, large-scale group travel and events.

    At Total Management Group you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence.

    Role OverviewAs Senior Corporate Travel Manager, you are responsible for the successful delivery of travel across all our key clients, working with the team, and driving success.

    While this role will focus on Corporate Travel, as a dynamic and collective business, there will be requirements for engagement and support with the Group/Event Travel and Entertainment Travel aspects of the division.

    You will have an opportunity to grow and develop in a fast paced and hands-on role; from managing large scale budgets, on-boarding new accounts, client management, driving technological developments, nurturing a team, to providing a strategic approach to the progression of Corporate Travel within the business.

    You will also work with other business departments on travel projects providing an efficient and effective approach to ensure customer satisfaction and smooth project delivery.

    You will be required to manage and tackle business challenges, whether internal or external, by developing relationships and problem solving with the ultimate objective of delivering an unparalleled service to customers and clients.

    Skills and attributes

    • Ideally a minimum of 5 years travel industry experience.
    • Proven knowledge of a GDS is a must (Ideally Galileo/Smartpoint).
    • Extensive expertise of domestic and international airports and cities and all associated logistics related to business/corporate travel
    • Extensive corporate account management experience is vital.
    • Knowledge of Online Booking Tools, both from an Agent and Client perspective.
    • Understanding of vendor technologies to manage client profiles, information, policies, compliance and other necessary processes.
    • Provide strategic planning and recourse management.
    • Preparation of travel budgets and ability to manage those effectively.
    • Business plan input showcasing current client opportunities, new opportunities, potential risks, process development to assist with division strategy to execute a company growth plan.
    • Providing support with forecasting and revenue projections.
    • Ensuring consistency of company standards internally and externally enhancing the brand.
    • Demonstrate outstanding time management, problem solving and organisational skills.
    • Delivering a great customer experience and maintaining an above and beyond attitude.
    • Line management experience of small to medium teams.
    • Strong communication skills both written and verbal.
    • Ability to work independently with confidence, or as part of a team.
    • Quick learning, able to adapt to new and an ever-changing environment.
    • Strong work ethic and team player attitude, with strong independent initiative.
    • Fluency in English is essential and proficiency in other languages is a bonus.
    The Impact You Can Have

    • The driver of all relationships new and existing with an ability to multitask and revel in the fast-paced environment, always able to deliver to tight deadlines.
    • You are adaptable, efficient, and work proactively to lead the company in successfully meeting its goals.
    • Sales motivated with a drive to go above and beyond to provide the ultimate customer and client experience.
    • The coordinator of all things travel related with an ability to multitask and revel in the fast-paced environment always striving for not only personal and but team success.
    Why US We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee focused culture and active employee engagement.
    What is on offer

    • Competitive salary
    • 25 days annual leave plus bank holidays
    • Hybrid working, 4 days in the office and 1 day from home
    • Additional 20 days per year work from home
    • Medicash - medical based benefit scheme
    • Tech & Cycle Scheme
    • Preferential Travel Rates
    • Monthly Pay Day Meals & Company Socials
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