Jobs

    1st Line IT Support Analyst - Manchester, United Kingdom - Chassam Recruitment Limited.

    Chassam Recruitment Limited.
    Chassam Recruitment Limited. Manchester, United Kingdom

    1 week ago

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    Description
    IT Service Desk Analyst - Manchester
    Chassam Recruitment are currently recruiting for an IT Service Desk Analyst for a leading client based in Manchester. The role will be a mixture of home and office based
    You will be responsible for supporting approximately 350 users ensuring incidents, problems and requests are resolved.
    Day to day IT Service delivery working within an ITIL environment
    Monitoring and assessing the severity of service desk incidents
    Liaising with vendors to coordinate 3 rd line support for all IT Services
    Supporting both Windows and MAC operating systems
    Troubleshooting both hardware and software issues
    As a 1 st Line Service Desk Analyst, you need to have experience in:
    Proven track record in providing IT Support
    Troubleshooting both hardware and software issues
    Supporting both Windows and Mac operating systems
    Office 365 and Active Directory experience
    Network principles and concepts
    Cabling/Patching
    Intune/SCCM
    An excellent salary is on offer and you will be working in a great team with great people. There is an on call rota for this position.
    To apply, please send your CV ASAP
    #


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