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Network Infrastructure Support Engineer - Newcastle-under-Lyme, Staffordshire, United Kingdom - H&R Talent
Description
A national charity located in Newcastle-under-Lyme is seeking a Network Support Engineer to be part of their team on a permanent basis.
Established in 2000, the organisation is a national charity that works to transform the lives of disabled children and their families, enabling them to challenge the barriers they face throughout childhood by providing practical and emotional support.
The Charity is going through an exciting period of growth having recently opened a new state-of-the-art facility for multi-disciplinary therapy programmes for childhood disability and research of neurodevelopmental conditions, including autism, within the grounds of Keele University.
It provides a state-of-the-art base for the Charity's therapies and an environment where ground-breaking research can be undertaken, potentially changing the way some disabilities are treated, affecting millions of people around the world.
This is a fantastic and exciting opportunity to join a dynamic and fast moving Charity at a time when it will attract national and international attention.
They are looking to expand their IT department and now need a Network Support Engineer to join their team due to ongoing projects and growth.
This is an exciting opportunity to take the lead on IT technical queries and provide advanced IT support and maintenance to all users across the Charity.
To be suitable for this role you must be experienced and comfortable working in a technical and hands-on role supporting a constantly evolving IT infrastructure.
It is essential you are self-motivated, enthusiastic, and adaptable when working on your own and when working in a team.
The successful candidate must be well-versed in networking and server technologies and hold relevant qualifications (CCNA & MCSE) to be able to support the business effectively.
You will be providing a mixture of preventative support as well as integration activity around Windows Server environment, Networking and more, as well as providing desktop and phone support to all staff across the organisation.
You will be looked upon as a subject matter expert and advocate on making reliable technical decisions around the network infrastructure.
Install, back-up, manage, monitor and update all network switches, wireless access points, firewalls and server & computer systems to meet the organisation's current and future requirements.
Monitor infrastructure systems and identify performance issues proactively.Test all changes to networks, hardware, software, and hosted applications.
Cater to doing infrastructure coordination related to design and setup activities at different stages of a project.
Maintain the necessary project plans and documentation of all system builds and modifications.
Extensive networking experience including VLANs, segregation, switches, stacked switches, firewalls and WIFI.
CCNA network certification.
Solid technical background in a WINTEL environment including infrastructure networks, hardware, software and telecommunications.
Knowledge of Microsoft Active Directory, DNS, DHCP.
Office 365, Azure AD, MABS / MAR, Cloud Migration
Good attention to detail, testing and documentation.
Microsoft MCSE.
Experience of working in CQC/ISO regulated organisations would also be advantageous.
Occasional UK travel may be required.
8 hour shift
~ Day shift
~ Monday to Friday (37.Flexible start and finish times (in-line with policy)
Purpose built neurodiversity friendly building
Good work-life balance
Health and wellbeing initiatives
Casual dress code for non-client facing roles
Opportunities for training and development
Support with professional CPD
Long service awards
Occupational sick pay after qualifying period
Employee Assistance Programme
Free on-site parking
Free charge points for electric car
Above statutory minimum holidays (increasing with length of service)
Social events
Recommend a friend scheme
Workplace pension scheme
Free tea and coffee
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