- Responding to requests for support from external customers (via telephone and email)
- Using internal software tools to report support activities
- Sending emails to internal and external customers
- Using internal software tools to identify and sign off tasks
- Configuring our PlantRun system software for new customers, for example:
- Modifying and creating new displays
- Setting up the live Signal database
- Configuring the links to the hardware
- Setting up PlantRun hardware
- Upgrading our software for existing customers throughout the UK using remote connection software
- Testing PlantRun systems and preparing for Factory Acceptance Tests
- Using Microsoft Office tools to view and update work instructions
- One day per week Day release
- Middlesbrough College
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
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Information Communications Technician Apprentice - United Kingdom - Northern Skills Group
Description
Information Communications Technician Apprentice (ICT) TASCOMP LTD
Tascomp are seeking a hardworking and enthusiastic member to join their team as an Information Communication Technician Apprentice. The successful candidate will gain a Level 3 Information Communication Technician Apprenticeship and will be modifying and creating new displays and setting up live signal database.
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Monday - Friday, shifts to be confirmed.
Total hours per week: 30.0
18 Months
Date posted
Advanced
Level 3 (A level)
Reference number
VAC
Positions What you will do in your working day
The training you will be getting
What to expect at the end of your apprenticeship
Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.
This vacancy is to start immediately therefore you must be available to start before applying. All closing, interview and start dates are subject to change and may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment.
Northern Skills will check candidates' eligibility prior to any interviews.
Requirements and prospects Desired skills and personal qualities
Communication skills, IT skills, Attention to detail, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative
Qualifications
GCSE or equivalent Maths and English (Grade 4) Essential
About the employer
Tascomp are developers of Prodigy HMI SCADA software package for industrial monitoring, control and automation.
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
Information communications technician
Level 3 (A level)Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.
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