- Lead Global Travel program with a continuous improvement mindset to optimise user experience, cost and compliance
- Work closely with travel agency (TMC) to identify, track and resolve any service-related issues with a solution orientated and agile approach, implementing necessary corrective measures and adjusting our program as needed to reach high levels of customer satisfaction
- Build and maintain positive relationships with vendors of direct travel i.e. Hotels, Airlines, Ground transportation providers
- Support the planning and booking of complex travel itineraries
- Managing and processing travel related documentation including payments, visas, itineraries and medical forms where necessary
- Develop, implement and execute on all travel related (air, hotel, ground etc) supplier management strategies to optimise Entain's program costs, quality and service levels
- Monitor and report on all travel expenditure and expense related policy compliance. Develop reporting and dashboards for various audiences (executive, sourcing, leadership, users)
- Recommend strategies to improve program compliance and optimise program costs and end user experience
- Identify savings opportunities and service enhancements, initiate process improvements and deployment of benchmarking generated standard methodologies
- Lead change management associated with program modifications including implementations, global communications, and training
- Maintain and administer Global Travel Policy allowing for cultural and regional differences, with cross-functional co-ordination as needed
- Evaluate, recommend and drive the implementation of new technologies, processes, tools or policies to improve the efficiency and effectiveness of the travel program
- Benchmarking of external organisations for standard methodologies and to measure internal performance
- Work on sourcing related projects, supporting the global procurement team, to support the needs of the global program
- Develop and sustain global relationships with key stakeholders
- Graduate level preferred but not essential
- Demonstrable experience in the travel industry as a Global Travel Manager with a multinational corporation
- Excellent attention to detail and organisational skills
- Excellent communication and interpersonal skills
- Strong customer service background preferred
- Strong computer skills with Advanced Excel/data manipulation skills (Pivot tables/VLOOKUP's
- Certification in travel or hospitality may be advantageous.
- A bachelor's degree in tourism, travel pr hospitality may be advantageous.
- Knowledge of travel management process
- Generous Group Bonus scheme (if eligible)
- Private medical insurance
- Pension scheme - Defined contribution with company matching up to 6%.
- Life assurance - 4x Annual Salary.
- Income protection.
- 25 days Annual Leave
- Additional 'It's Your Game' day off.
- Entain & Enhance days – 2 paid days off for professional or personal development.
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Travel Branch Manager
5 days ago
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Travel Agent Manager/assistant Manager
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Global Travel Manager - Stratford-upon-Avon, United Kingdom - Procurement - Corporate GBR
1 week ago
Description
We're Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.
Entain is looking for a detail-oriented individual to join our team as a travel manager. The responsibilities of the travel manager include optimising our travel operations; managing the relationship with our TMC; making travel arrangements over the phone or the internet where needed;providing guidance on travel arrangements; and preparing budget reports.To be a successful travel manager, you should have a strong working knowledge of travel management processes and excellent attention to detail.
What you will do
Who you are
What we offer
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in the UK, you can expect to receive great benefits like:
Diversity and equal opportunities:
As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong.We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work.Our diverse internal networks provide the support for you to express your views and make a positive difference
And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it's your game. So let's win together
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Global Travel Manager professionals in Stratford-upon-Avon
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Craig Van Niekerk
Supply Chain Specialist