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    3rd Line Engineer - Witney, Oxfordshire, United Kingdom - The Burford Recruitment Company Ltd

    The Burford Recruitment Company Ltd
    The Burford Recruitment Company Ltd Witney, Oxfordshire, United Kingdom

    1 week ago

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    Description
    25 Days Holiday

    • Generous discretionary annual bonus
    • Private Medical Insurance
    • Dental Cover
    • Friendly, inclusive office culture

    The Burford Recruitment Company are working on behalf of an industry leader, who are a trusted and highly regarded financial services business.

    Due to continued growth, they are looking to appoint a 3rd Line IT Support Engineer to be based at their Witney, Oxfordshire office.

    As a 3rd Line IT Engineer, you will play a crucial role in maintaining and enhancing the IT infrastructure to ensure seamless operations.

    You will be responsible for supporting over 100 employees and providing expert-level support, resolving complex technical issues, and implementing strategic IT solutions.


    Technical Support:
    Provide 3rd line technical support for escalated issues, including server, network, and infrastructure problems.


    • Problem Resolution: Diagnose and resolve complex IT issues efficiently to minimize downtime and maintain productivity.
    • Infrastructure Management: Manage and maintain the company's IT infrastructure, including servers, networking equipment, and storage systems.
    • Implement and maintain security measures to protect the company's IT systems and data from cyber threats.
    • System Administration: Perform system administration tasks, including user management, system monitoring, and backup management.
    • Maintain accurate documentation of IT systems, configurations, and procedures to facilitate knowledge sharing and compliance.
    • Project Support: Assist in the planning, implementation, and management of IT projects to enhance the company's technology capabilities.
    Proven experience in a similar level IT support role

    • Expert knowledge of Windows Server, Active Directory, Exchange, and other Microsoft technologies.
    • Supporting Microsoft (Office) 365 Including: Email, Teams, OneDrive, SharePoint
    • Good working knowledge of networking: The position is fully office based, so you will need to live within a commutable distance to Witney, Oxfordshire #J-18808-Ljbffr
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