- Complete quality assessments on counselling sessions by affiliate counsellors
- Handle own case load of counselling sessions
- Attend CPD sessions for continuous learning
- Conduct training with the Case Management team
- Provide support and oversee clinical feedback
- Assist in managing clinical feedback from service users
- Liaise with the Clinical Support Manager for feedback and improvement
- Review risk level movements by affiliate counsellors
- Minimum diploma level 4 in Counselling & 150+ counselling hours
- Registered member of BACP or equivalent
- Ability to work with deadlines and multitask
- Proficient in computer literacy
- Experience in assessing clinical practices
- BACP (or equivalent) membership and accreditation covered
- Up to 60 per month for supervision
- Inhouse supervision
- Monthly incentives and weekends away
- 25 Days Holiday + Bank Holidays
- Birthday Off/Mental Health Day
- Profit Share Scheme
- Perkbox staff discount scheme
- Christmas bonus and more perks
- Social events and free treats
- Private health insurance after 5 years' service
- Life Insurance and discounted eyecare
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Clinical & Quality Assurance Lead - Manchester, United Kingdom - The Portfolio Group
![The Portfolio Group background](https://contents.bebee.com/companies/gb/the-portfolio-group/background-PEkZx.png)
Description
Portfolio is proud to represent a trusted health and wellbeing network that has positively impacted over 15 million lives. They are currently looking to hire an Helpline Counsellor to join their team. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organization as a Quality Assurance Lead.
Job Title: Quality Assurance Lead
Company: Portfolio
The individual will be responsible for ensuring the quality and clinical effectiveness of structured counselling sessions conducted by practitioners. They will have their own structured case load (20%) and work closely with the Clinical Support Manager and Co-ordinator Lead to maintain high standards set by BACP and guidelines.
Responsibilities:
Requirements:
Benefits: