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    Senior ICT Engineer - Wales, United Kingdom - Advania UK Limited

    Advania UK Limited
    Advania UK Limited Wales, United Kingdom

    2 weeks ago

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    Description

    About Us:
    We are the tech company with people at heart.
    At Advania, we believe in empowering people to create sustainable value through the clever use of technology.

    As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.


    Position Overview:
    Looking to start a career in IT?
    As an IT Support Engineer, you would be joiningSipcom, our fast-growing telecommunications and digital transformation organisation.

    Full training and development plans exist for those wanting to specialise or upskill, making this a fantastic opportunity if you want to develop in this field.

    Ticket logging, monitoring alerts
    Appropriately escalating issues to 2nd and 3rd line support as required
    No prior IT Support Desk experience is required for this role. Please note this role will require you to work a shift-pattern, provisional schedule below.
    ~12-hour shifts
    ~ Day Shifts - 4 days on*, 4 days off
    ~ Night Shifts - 4 nights on, 4 nights off

    Day shifts will be done from within the Cardiff office. Night and weekend shifts can be done at home.

    We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.


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