Jobs
>
Nottingham

    Trainee Service Administrator - Nottingham, United Kingdom - Manpower Group (UK)

    Manpower Group (UK)
    Manpower Group (UK) Nottingham, United Kingdom

    2 weeks ago

    Default job background
    Description
    Sytner Nottingham is looking for a Service Advisor Apprentice.
    We are currently recruiting for an Aftersales Service Advisor Apprentice for.

    The successful applicant will have the opportunity to work with one of the world's most prestigious and technologically advanced car manufacturers.

    We are currently recruiting for an Aftersales Service Advisor Apprentice.

    The successful applicant will have the opportunity to work with one of the world's most prestigious and technologically advanced car manufacturers.

    There are very few Customer Service Apprenticeships in the motor industry and the BMW programme is regarded as being the leader in delivering the ultimate customer experience.

    You will be working in a busy BMW/MINI Service Department.

    As a result, you need to have exceptional interpersonal skills and be able to build rapport, as well as a desire to provide the highest level of customer service.

    This combined with excellent organisational and communication skills will enable you to deliver outstanding customer service, representing the high standards and reputation of the BMW/MINI brand.

    Service Advisor specific duties include:
    Handling calls to the Retailer, including booking and scheduling vehicle services and repairs
    Estimating time and costs associated with vehicle services and repairs
    Handling and responding to customer complaints
    Liaising with customers and keeping them updated of any additional work that may be required
    Tracking customer vehicles through the workshop during service and repair

    All Aftersales Customer Service (Service Advisor) Trainees attend the BMW Group Academy UK in Berkshire for their off-the-job training.

    The apprenticeship will have a strong focus on the retail environment and the high customer service expectations of BMW & MINI customers, as well as Service Advisor specific training.

    The training takes place over a 12 month period at the BMW Group Academy and has been designed to suit both Parts and Service Advisor roles.

    A BMW representative will also visit on a 12 weekly basis to set performance targets and ensure any development needs are being met.

    Full training will be provided
    Personal qualities
    An enthusiasm for excellent customer service
    An interest in the automotive industry
    To have a positive attitude and work ethic, with high level of professionalism to represent the BMW/MINI brand
    To be able to work effectively as part of a team in a busy service department, as well as having the capability to follow instructions and work individually
    Applicants are required to have, or predicted to obtain, GCSE Grade A*-C / 9-4 or Functional Skills Level 2 (or equivalent) in the following subjects:
    English
    On successful completion of the apprenticeship, you will be a qualified Service Advisor. You will also gain a Level 2 Customer Service Practitioner. Successful applicants must be prepared to travel to the BMW Group Academy in Berkshire to complete their apprenticeship training. Training is completed in one-week blocks approximately once every two months. All training costs are covered by the BMW Retailer (travel, accommodation and food).

    While the programme will focus around customer service skills, also embedded within the seven weeks training will include the current certification training courses for the Service Advisor role.

    Additional technical and product awareness training will also be included.
    Level 2 Customer Service Practitioner
    Service Advisor Certification
    Training provider
    Applications for this apprenticeship are being processed by BMW Group Academy #J-18808-Ljbffr
  • Nottingham University Hospitals NHS Trust

    Service Administrator

    2 days ago

    Nottingham University Hospitals NHS Trust Nottingham, United Kingdom

    Band 3 · **Main area** · - Greater Nottingham Diabetic Eye Screening Programme · **Grade** · - Band 3 · **Contract** · - Fixed term: 12 months · **Hours** · - Part time hours per week · **Job ref** · C · **Site** · - Ropewalk House · **Town** · - Nottingham · **Salary** · - £22,8 ...

  • Nottingham University Hospitals NHS Trust

    Service Administrator

    4 days ago

    Nottingham University Hospitals NHS Trust Nottingham, United Kingdom

    Band 3 · **Main area** · - Greater Nottingham Diabetic Eye Screening Programme · - **Grade** · - Band 3 · - **Contract** · - Fixed term: 12 months (Until 31/03/2024) · - **Hours** · - Part time hours per week · - **Job ref** · A**Site** · - Ropewalk House · - **Town** · - Notting ...

  • Nottingham University Hospitals NHS Trust

    Service Administrator

    6 days ago

    Nottingham University Hospitals NHS Trust Nottingham, United Kingdom

    Band 3 · **Main area** · - Greater Nottingham Diabetic Eye Screening Programme · **Grade** · - Band 3 · **Contract** · - Fixed term: 12 months · **Hours** · - Part time hours per week · **Job ref** · D · **Site** · - Ropewalk House · **Town** · - Nottingham · **Salary** · - £22,8 ...

  • Nottingham University Hospitals NHS Trust

    Service Administrator

    1 week ago

    Nottingham University Hospitals NHS Trust Nottingham, United Kingdom

    Band 3 · **Main area** · - Greater Nottingham Diabetic Eye Screening Programme · - **Grade** · - Band 3 · - **Contract** · - Permanent · - **Hours** · - Full time hours per week · - **Job ref** · B**Site** · - Ropewalk House · - **Town** · - Nottingham · - **Salary** · - £21,730 ...

  • Nottingham University Hospitals NHS Trust

    Service Administrator

    6 days ago

    Nottingham University Hospitals NHS Trust Nottingham, United Kingdom

    Band 3 · **Main area** · - Greater Nottingham Diabetic Eye Screening Programme · - **Grade** · - Band 3 · - **Contract** · - Permanent · - **Hours** · - Full time hours per week · - **Job ref** · **Site** · - Ropewalk House · - **Town** · - Nottingham · - **Salary** · - £21,730 - ...

  • Nottingham University Hospitals NHS Trust

    Service Administrator

    6 days ago

    Nottingham University Hospitals NHS Trust Nottingham, United Kingdom

    Band 3 · **Main area** · - Greater Nottingham Diabetic Eye Screening Programme · - **Grade** · - Band 3 · - **Contract** · - Permanent · - **Hours** · - Full time hours per week · - **Job ref** · **Site** · - Ropewalk House · - **Town** · - Nottingham · - **Salary** · - £21,730 - ...

  • Nottingham University Hospitals NHS Trust

    Service Administrator

    6 days ago

    Nottingham University Hospitals NHS Trust Nottingham, United Kingdom

    Band 3 · **Main area** · - Greater Nottingham Diabetic Eye Screening Programme · - **Grade** · - Band 3 · - **Contract** · - Permanent · - **Hours** · - Full time hours per week · - **Job ref** · A**Site** · - Ropewalk House · - **Town** · - Nottingham · - **Salary** · - £21,730 ...

  • Nottingham University Hospitals NHS Trust

    Service Administrator

    3 days ago

    Nottingham University Hospitals NHS Trust Nottingham, United Kingdom

    We have an exciting opportunity as a Service Administrator to join our Professional Midwifery Advocate team within the Family Health Division. · The post holder will support the Professional Midwifery Advocate team in dealing with patients, healthcare professionals, other adminis ...

  • Mertrux Limited

    Service Administrator

    4 days ago

    Mertrux Limited Nottingham, United Kingdom

    Applications are invited for the post of Service Administrator/Receptionist for our Mertrux dealership in Nottingham. This is a full-time position (Maternity Cover) reporting to the Aftersales Manager. · Your main duties will include answering the telephone and supporting the Aft ...

  • Nottingham University Hospitals NHS Trust

    Service Administrator

    4 days ago

    Nottingham University Hospitals NHS Trust Nottingham, United Kingdom

    Band 3 · **Main area** · - Greater Nottingham Diabetic Eye Screening Programme · - **Grade** · - Band 3 · - **Contract** · - Fixed term: 12 months (Until 31/03/2024) · - **Hours** · - Part time hours per week · - **Job ref** · **Site** · - Ropewalk House · - **Town** · - Nottingh ...

  • Nottingham University Hospitals NHS Trust

    Service Administrator

    6 days ago

    Nottingham University Hospitals NHS Trust Nottingham, United Kingdom

    Band 3 · **Main area** · - Greater Nottingham Diabetic Eye Screening Programme · - **Grade** · - Band 3 · - **Contract** · - Permanent · - **Hours** · - Full time hours per week · - **Job ref** · C**Site** · - Ropewalk House · - **Town** · - Nottingham · - **Salary** · - £21,730 ...

  • Nottingham University Hospitals NHS Trust

    Service Administrator

    6 days ago

    Nottingham University Hospitals NHS Trust Nottingham, United Kingdom

    Band 3 · **Main area** · - Greater Nottingham Diabetic Eye Screening Programme · **Grade** · - Band 3 · **Contract** · - Fixed term: 12 months · **Hours** · - Part time hours per week · **Job ref** · D · **Site** · - Ropewalk House · **Town** · - Nottingham · **Salary** · - £22,8 ...

  • Nottingham University Hospitals NHS Trust

    Service Administrator

    1 week ago

    Nottingham University Hospitals NHS Trust Nottingham, United Kingdom

    Band 3 · **Main area** · - Greater Nottingham Diabetic Eye Screening Programme · - **Grade** · - Band 3 · - **Contract** · - Fixed term: 12 months (Until 31/03/2024) · - **Hours** · - Part time hours per week · - **Job ref** · B**Site** · - Ropewalk House · - **Town** · - Notting ...

  • Nottingham University Hospitals NHS Trust

    Service Administrator

    1 week ago

    Nottingham University Hospitals NHS Trust Nottingham, United Kingdom

    Band 3 · **Main area** · - Greater Nottingham Diabetic Eye Screening Programme · - **Grade** · - Band 3 · - **Contract** · - Fixed term: 12 months (Until 31/03/2024) · - **Hours** · - Part time hours per week · - **Job ref** · B**Site** · - Ropewalk House · - **Town** · - Notting ...

  • Turner Fox Recruitment

    Service Administrator

    1 week ago

    Turner Fox Recruitment Nottingham, United Kingdom

    Role: Service Administrator · Salary 23k to 32k Dependant on client and experience · Location: Nottingham and North Nottingham · We are currently recruiting for several Service Administrators for expanding clients in Nottingham and North Nottinghamshire · - Managing projects from ...

  • Age UK Nottingham and Nottinghamshire

    Service Administrator

    1 day ago

    Age UK Nottingham and Nottinghamshire Nottingham, United Kingdom

    **Hours: 20 hours** · **Salary: £10,400 per annum** · **Based: Home based (with some visits to the Nottingham office)** · **Tenure: Fixed term for 14 moths** · The "Community Response Service" is a new and innovative collaboration between Nottingham & Nottinghamshire Integrated C ...

  • Age UK Nottingham and Nottinghamshire

    Service Administrator

    2 days ago

    Age UK Nottingham and Nottinghamshire Nottingham, United Kingdom

    **Hours**: 37 hours per week · - **Salary**: £20,048.08 per annum (pro rata) · - **Based**: Home based with some visits to the Nottingham office. · - **Tenure**: 3 years · Age UK Connect is a short-term service with a focus on helping people find solutions to enable them to remai ...

  • Age UK Nottingham and Nottinghamshire

    Service Administrator

    1 week ago

    Age UK Nottingham and Nottinghamshire Nottingham, United Kingdom

    **Hours: 20 hours** · **Salary: £10,400 per annum** · **Based: Home based (with some visits to the Nottingham office)** · **Tenure: Fixed term for 14 moths** · The "Community Response Service" is a new and innovative collaboration between Nottingham & Nottinghamshire Integrated C ...

  • Nottingham University Hospitals NHS Trust

    Service Administrator

    6 days ago

    Nottingham University Hospitals NHS Trust Nottingham, United Kingdom

    Band 3 · **Main area** · - Greater Nottingham Diabetic Eye Screening Programme · - **Grade** · - Band 3 · - **Contract** · - Fixed term: 12 months (Until 31/03/2024) · - **Hours** · - Part time hours per week · - **Job ref** · **Site** · - Ropewalk House · - **Town** · - Nottingh ...

  • Nottingham University Hospitals NHS Trust

    Service Administrator

    1 week ago

    Nottingham University Hospitals NHS Trust Nottingham, United Kingdom

    Band 3 · **Main area** · - Greater Nottingham Diabetic Eye Screening Programme · **Grade** · - Band 3 · **Contract** · - Fixed term: 12 months · **Hours** · - Part time hours per week · **Job ref** · C · **Site** · - Ropewalk House · **Town** · - Nottingham · **Salary** · - £22,8 ...