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    Customer Service Coordinator - Exeter, United Kingdom - RGB Recruitment

    RGB Recruitment background
    Full time
    Description
    Customer Service Coordinator/Administrator Exeter outskirtsPermanent £27k - £28k Do you want to work in a stunning location on the outskirt of Exeter close to good transport links?A fantastic role offering fabulous benefits, brand new modern offices/Facilities and a chance to grow within the Housing industryYou will be working within the Customer Service team to assist customers with defects and aftercare on their properties and providing a high level of customer service at all times

    Responsibilities:


    Liaison and coordinating contractors & maintenance teams to provide support to propertiesSpeaking with customers reporting defects / creating reportsBooking in appointments and keeping customers informed at all timesRaising work schedules and using the Coins systemsOne day a week to provide more Administration support for the team Occasional site visits if needed Experience required:Proven experience working within a customer focused roleIdeally worked within Housing/Construction sector but not essential Good IT skills & knowledge of the Coins system ( training can be given )Experience within administrationTeam player, excellent communicatorGood telephone manor and problem solver The client are offering a competitive benefits package and lots of benefits to include provide medical insurance, access to purchase additional holiday, share scheme, cycle to work and lots more.

    Working within a well-established company and having the opportunity to progress within the Housing sector


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