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    Field Service Engineer - United Kingdom - Project Start Recruitment

    Project Start Recruitment
    Project Start Recruitment United Kingdom

    1 week ago

    Default job background
    Description

    Our client is the exclusive UK distributor for lorry cranes and Epsilon construction, recycling and forestry cranes and branded ancillary equipment.

    Our client is the largest national lorry crane provider that offers in-house assembly, bespoke body-building and servicing for the entire life of the equipment portfolio it represents.

    We are looking for a Field Service Engineer to join our growing team ideally located in the Manchester (M56 Corridor) area.

    Reporting to the Regional Team Leader, this role is responsible for the effective and efficient servicing, maintenance and repairs of lorry loaders and other ancillary equipment onsite at customer premises predominately across the Cheshire area with occasional trips to support colleagues and customers located elsewhere.

    Hours: 40 hours a week, worked between our standard operational hours of 07:00-18:00 Monday – Friday
    Carrying out annual LOLER inspections, servicing and repairs to ALLMI standards and within Palfinger/industry prescribed times
    Providing emergency call-out cover and attending breakdowns
    Maintaining on-line work diary liaising with both Service Control and customers to ensure any changes are managed efficiently and effectively
    Supporting Service Admin with timely submissions of repair estimates
    Applying customer care skills at all times, ensuring customer expectations are met and kept regularly informed of job progress
    Management of company van including daily driver safety checks, manufacturers servicing, ensuring parts stocks are aligned to customers and vehicle axle weights aren't exceeded, and notifying Service Control of any driving licence endorsement, parking, or speeding fines
    You will have technical experience including LOLER, hydraulic and electrical
    You will have good communication skills, both on the telephone and face-to-face
    You will be confident using a computer
    Arc/MIG welding is advantageous
    Due to the nature of this role, a clean UK Driving Licence is essential
    Market surveyed salary – reviewed annually
    Employer contributory pension/ death in service cover
    Share Plan
    Staff accounts at every branch with discounted prices
    Extra holiday entitlement – after a certain number of years
    Company sick pay after qualifying period
    Role-specific company clothing/uniform
    Recognition and support for health and work-related well-being
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