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    Contracts Planner/Administrator - London, United Kingdom - Fawkes and Reece

    Fawkes and Reece
    Fawkes and Reece London, United Kingdom

    1 week ago

    Fawkes and Reece background
    Full time
    Description
    Construction Planner / Administrator MUST HAVE PLANNING OR ADMIN CONSTRUCTION EXPERIENCE TO BE CONSIDERED

    Searching for a highly organised experienced construction planner/scheduler with administration experience to provide administrative support to the site to ensure smooth running of the site office in both East London and South East London with a vibrant and well established team.

    PAY & HOURS:

    • Hours - Full time - 8am- 4:30pm
    • Salary: £25,000 - £30,000
    • IMMEDIATE START
    • Interviews via Teams Next Week

    DUTIES

    • Co-ordinate and administrate an electrical contract within part of a team
    • Make outbound calls to residents on a daily basis to accumulate bookings
    • Receive inbound calls from residents on a daily basis to make bookings
    • Help out other team members when other contracts get busy. Team work is an important trait within this business
    • Ensure timely resolution of customer issues and inquiries that arise from appointments
    • Develop and maintain help desk procedures and documentation
    • Update spreadsheet with bookings times, dates and any other notes
    • Diary management for the electricians on site
    • Be proactive in making bookings and keeping dairies filled for engineers
    • Coding up any works created from the bookings on a web based system, iWorld
    • General Administration duties in the office

    Requirements:

    • Use of Excel and Outlook
    • Experience in a help desk, telephone bookings and diary appointments
    • Excellent problem-solving and decision-making abilities
    • Exceptional customer service skills with a focus on resolving issues promptly and effectively
    • Strong communication skills, both written and verbal
    • Proactively and use of initiative thinking
    • Work well under pressure
    • TEAMWORK

    If this seems like the role for you. Please get in touch and apply today at Fawkes & Reece London and speak to:

    Victoria Mehmet

    Fawkes & Reece is one of the UK's leading specialist construction recruitment consultancies. We provide staffing solutions within the construction industry on both a temporary and permanent basis, offering a consultative approach to our clients. By combining consistently high standards of delivery with strong enthusiasm and attention to detail, we have established a strong foothold in the construction industry as a leading consultancy.5m

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