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    Advisor (Temporary) - United Kingdom - Project People

    Project People
    Project People United Kingdom

    2 weeks ago

    Project People background
    Description
    Fraud Advisor
    • Finance OperationsGlasgow/HomeContract 6 monthsJoin us in Glasgow as a Fraud Advisor, where you'll be the frontline against fraud in an ever evolving environment.
    Protect our customers and revenue streams, making critical decisions to suspend services on a case-by-case basis. Rapidly detect fraud, minimize losses, and enhance detection capabilities, all while ensuring a positive customer experience.

    Key Responsibilities of the Fraud Advisor include:

    • Be the first line of defense against fraud.
    • Influence and change processes to combat emerging fraud trends.
    • Contribute to the team's success with your attention to detail and objection handling.
    • Maintain fraud levels within company targets.
    • Investigate and mitigate claims of fraud, protecting victims.
    • Recognize and respond to alerts, striving for continuous improvement.
    • Provide top-notch support to fraud victims and stakeholders.
    • Update fraud avoidance systems promptly.
    • Minimize the impact of fraud detection on legitimate customers.

    The successful Fraud Advisor will have:

    • Experience interpreting credit file information.
    • Understanding of telecoms fraud.
    • Proficient in reporting tools (Business Objects, Excel, Access).
    • Familiarity with CIFAS, Experian tools.
    If you're ready to make a difference in the fight against fraud, join our team in Glasgow. Please send your CV to
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