- English (Required)
- German (Desirable)
- French (Desirable)
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Customer Experience Specialist
Found in: Ziprecruiter UK C2 - 19 hours ago
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Fertility Nurse
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Financial Support Consultant
Found in: SonicJobs Direct Apply UK - 17 hours ago
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Fire & Security Installation Engineer
Found in: SonicJobs Direct Apply UK - 1 day ago
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Estimator
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Financial Support Manager
Found in: SonicJobs Direct Apply UK - 2 days ago
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Customer Experience Specialist
Found in: Talent UK C2 - 10 hours ago
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Customer Experience Specialist
Found in: Talent UK C2 - 10 hours ago
Helping Hands Alcester, United Kingdom Permanent, Full timeLocation: Alcester · Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. · Helping Hands is the nation's most widely rated home care provider and the only one to be endorsed as a ...
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Mechanical Fitter
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Product Development Manager
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Engineering Sales Executive
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Infrastructure Technician
Found in: SonicJobs Direct Apply UK - 1 day ago
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Technical Advisor
Found in: SonicJobs Direct Apply UK - 1 day ago
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Commercial Underwriter
Found in: SonicJobs Direct Apply UK - 2 days ago
Cavendish Maine Brierley Hill, United Kingdom Full timeA market-leading Specialist Insurance Company are looking to recruit an insurance professional to support the continued growth of their Commercial Underwriting team. · They seek a motivated and ambitious individual who is keen to progress their insurance career with a well-regard ...
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Commercial Trading Underwriter
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CDM & H&S Assistant
Found in: SonicJobs Direct Apply UK - 1 hour ago
Kingscroft Professional Resources Cannock, United Kingdom Full timeAre you experienced in CDM , H&S and looking for a new role? Do you have experience of H&S and CDM processes in fit-out and refurbishment schemes? Are you confident in delivering the H&S and CDM elements on projects while working closely with Designers and Surveyors on technical ...
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EHS Specialist
Found in: SonicJobs Direct Apply UK - 17 hours ago
First Recruitment Group - IT Stafford, United KingdomRole: EHS Specialist · Location: Stafford · Contract: Inside IR35 · Hybrid: Yes · Our Client has a requirement for an EHS Specialist, who will be required to work on a contract basis in Stafford. · Job Role Responsibilities: · • Management and implementation of all environmental ...
Customer Experience Specialist - Wolverhampton, United Kingdom - SI Group
Description
We are seeking a dedicated and proactive Customer Experience Specialist to join our team at the Four Ashes site. As a key member of our team, you will be responsible for ensuring responsive, efficient, and accurate customer order management, from receipt to billing, while also maintaining essential customer data within our ERP system.
Key Responsibilities
· Ensure the accuracy and efficiency of customer orders in the ERP system.
· Coordinate effectively with Sales & Marketing departments to ensure correct pricing and terms.
· Provide support to Logistics in creating necessary documents for shipments.
· Address and resolve customer inquiries, issues, returns, and complaints promptly.
· Participate in the rotation for after-hours coverage to address supply issues.
· Maintain integrity and accuracy of customer data within the ERP system.
· Conduct integrity testing for system upgrades or fixes.
· Complete all required training within the allotted timeframe.
· Act as a backup for other Customer Experience Specialists as needed.
· Adhere to company quality policy and compliance programs in all duties performed.
Key Skills and Requirements:
· Proficient in MS Word, Excel, Outlook, and SharePoint.
· Familiarity with corporate enterprise systems, particularly SAP.
· Excellent verbal and written communication skills.
· Strong ability to work within established business systems.
· Understanding of compliance laws and documentation.
· Ability to build and maintain internal and external business relationships.
· Capacity to manage customer requirements independently.
· Willingness to work flexible hours, including evenings, weekends, and holidays to cover emergency hotlines.
· Minimal travel required.
Education and Experience:
· Associate degree or equivalent work experience (4 years) and at least 3 years related job experience.
Language Skills:
Note: This position is for maternity cover and has a fixed duration.
SI Group is an equal opportunity employer committed to diversity in the workplace. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.