- Manage high profile customer and partner projects from the planning stage through to completion following clear and well-maintained project plans.
- Establish Customer Delivery development priorities and identify roadblocks. Be the accountable party for quality, on-time delivery, and client satisfaction of Integrated/ Omnichannel products delivery.
- Collaborate with the product and engineering organisations on requested product definition changes based on evolving customer needs. Work creatively with customers and colleagues to achieve and maintain market leading payment solutions.
- Present project reports and updates to key stakeholders at monthly and quarterly business review meetings.
- Act as an escalation point for the customer and colleagues, working with individuals/ teams internally and externally to resolve the incident and put in place measures to prevent reoccurrence.
- Become a subject matter expert on Integrated/ Omnichannel Payments Solution. Maintain and share knowledge with the wider team by producing documentation and training sessions where required.
- Have awareness of changing technical trends within the payment processing industry, scheme/ PCI compliance, mandates and their impacts on customer projects.
- Assist the Implementation Director with recruitment, training plans, team and project review meetings and team documentations.
- Take the ownership of various team OKRs (objective and Key Results), achieve the end goal and present to wider implementation team and the business.
- A competitive salary and benefits
- A variety of career development tools, resources and opportunities
- The chance to work on some of the most challenging, relevant issues in the payments industry
- Time to support charities and give back to the community.
-
Head of Delivery Management
Found in: Jooble UK O C2 - 4 days ago
Gateshead Council Gateshead, Tyne and Wear, United KingdomGateshead Council · Head of Adult Social Care Delivery - Locality, Prevention and Discharge, and Enablement and Independence Services · Here at Gateshead Council, we believe that 'The strength of Gateshead is the people of Gateshead'. When times are tough, we come together and ...
-
Senior Delivery Manager
Found in: Talent UK C2 - 2 days ago
Version 1 Newcastle upon Tyne, United Kingdom Full timeJob Description · With a focus on Cloud Migration with AWS/Azure and Digital Transformation with SDLC, TDD and Agile, Version 1 is looking to expand our team of experienced Delivery Managers and Project Managers. · Managing and maintaining the pace of their team, while setting a ...
-
Payroll Delivery Manager
Found in: Jooble UK O C2 - 1 day ago
EY Newcastle upon Tyne, United KingdomWe are looking for driven and ambitious Payroll Delivery professionals who are keen to develop a challenging and stimulating career. As a Payroll Delivery Manager you will be responsible for delivery of high quality and timely payroll services to a portfolio of clients ranging in ...
-
Senior Regional Delivery Manager
Found in: Ziprecruiter UK C2 - 3 days ago
NHS Arden & GEM CSU Newcastle upon Tyne, United KingdomJob Description · Covering the Northeast NHS Regions · Join the Revolution in Healthcare Delivery with the NHS Federated Data Platform Program · Embrace the opportunity to become a Senior Regional Delivery Manager within the FDP program, placing yourself at the core of healthcare ...
-
Senior Client Delivery Manager
Found in: Talent UK C2 - 2 days ago
Jobs for Humanity Gateshead, United Kingdom Full timeJob Description · Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Commerce/Business Travel Percentage : · 15 - 25%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportu ...
-
Senior Structural Engineer
Found in: SonicJobs Direct Apply UK - 4 days ago
Bennett and Game Recruitment LTD Gateshead, United Kingdom Full timeSenior Structural Engineer - required for our client who are a consultancy based in Gateshead. The Senior Structural Engineer will be working on a wide range building structures projects within the Commercial, Residential, Retail, Educational, Manufacturing, Retail and historical ...
-
Building Surveyor
Found in: SonicJobs Direct Apply UK - 1 day ago
Niyaa People Ltd Gateshead, United Kingdom Full timeI am looking for a Building Surveyor who specialises in repairs and disrepair's to join a local authority in the Newcastle area. As the Building Surveyor you will primarily responsible for carrying out pre inspections on complex disrepair cases. This role offers hybrid working, b ...
-
Cash Processor
Found in: SonicJobs Direct Apply UK - 2 days ago
Loomis - Newcastle Gateshead, United Kingdom Full timeAre you looking for a new challenge?Our Newcastle Cash and Coin Centre is looking for Cash Processors due to an increase in workload. · Loomis understands that our people are the key to our success. We strive to be the market leader and we employ great people. We pay well and pro ...
-
Project Manager
Found in: SonicJobs Direct Apply UK - 1 day ago
Pertemps Newcastle & Gateshead Newcastle Upon Tyne, United Kingdom Full timeWe are currently recruiting for a Project Manager / Facilities Manager on behalf of our client in Newcastle who are leading providers of facilities management services across the healthcare sector.As a Project Manager you will lead the delivery of projects across the account. · Y ...
-
Account Manager
Found in: SonicJobs Direct Apply UK - 1 day ago
Central Employment Agency (North East) Limited Newcastle Upon Tyne, United Kingdom Full timeCentral Employment is currently recruiting for an Account Manager for an expanding company in the NE13 area. We are committed to providing exceptional service and support to our clients within the hospitality and leisure industries. · Position Overview: We are seeking a dynamic a ...
-
Home Manager
Found in: SonicJobs Direct Apply UK - 2 days ago
Leaders In Care Recruitment Ltd Newcastle Upon Tyne, United Kingdom Full timeAre you an experienced Home Manager looking for a rewarding role in Newcastle? Our client, a leading provider of residential, nursing, dementia, and palliative care, is on the lookout for a dedicated and skilled person to join their team. · As a Home Manager with our client, you ...
-
Head Chef
Found in: SonicJobs Direct Apply UK - 1 day ago
The Northumberland Golf Club Newcastle Upon Tyne, United Kingdom Full timeNorthumberland Golf Club was founded in 1898 and is a leading championship private members golf club in the North-East of England. · We are seeking a Head Chef to join our food & beverage team. · You will work under the direction of the House Manager, supporting them in the deliv ...
-
Property Manager
Found in: SonicJobs Direct Apply UK - 4 days ago
Ritz Recruitment Limited Newcastle Upon Tyne, United Kingdom Full timeVS468/02 · Property Manager · Newcastle · Salary: £25,000 - £35,000 per annum, plus up to 20% Discretionary Bonus. · Hours: Mon – Friday 9am – 6pm, with ability to work flexible hours (including some weekends, especially during mid-June and mid-August) · My client provides high q ...
-
Portfolio Manager
Found in: SonicJobs Direct Apply UK - 4 days ago
Ritz Recruitment Limited Newcastle Upon Tyne, United Kingdom Full timeVS468/02 · Portfolio Manager · Newcastle · Salary: £25,000 - £35,000 per annum, plus up to 20% Discretionary Bonus. · Hours: Mon – Friday 9am – 6pm, with ability to work flexible hours (including some weekends, especially during mid-June and mid-August) · My client provides high ...
-
Supplier Quality Engineer- Ministry of Defence- Marine Projects
Found in: SonicJobs Direct Apply UK - 1 day ago
Rullion Newcastle Upon Tyne, United Kingdom Full timeRullion are Looking to recruit for one of our Global Clients for the following Role: · Supplier Quality Engineer - Marine Projects · Duration : 12 months initially · Start Date : ASAP · Location : Newcastle Upon Tyne - With some small requirement to travel. · Inside IR35 - £35-4 ...
-
Site Engineer
Found in: SonicJobs Direct Apply UK - 2 days ago
BAM Nuttall Newcastle Upon Tyne, United Kingdom Full timeBuilding a sustainable tomorrow · We are looking for Site Engineers to work on our civil engineering projects across the North East of England. Our projects include work for the Environment Agency, Durham County Council and Northumberland County Council with a sustainable pipelin ...
-
Chargehand/ Skilled Operative
Found in: SonicJobs Direct Apply UK - 4 days ago
Colas Limited Newcastle Upon Tyne, United Kingdom Full timeCompany description: · Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in ...
-
Section Engineer
Found in: SonicJobs Direct Apply UK - 2 days ago
BAM Nuttall Newcastle Upon Tyne, United Kingdom Full timeBuilding a sustainable tomorrow · We are looking for a Section Engineer to work on our civil engineering projects across the North East of England. Our projects include work for the Environment Agency, Durham County Council and Northumberland County Council with a sustainable pip ...
-
Technical Coordinator
Found in: SonicJobs Direct Apply UK - 1 day ago
Vistry Group Newcastle Upon Tyne, United KingdomIn a Nutshell... · We have a fantastic opportunity for a Technical Coordinator to join our team at Vistry North East, at our Newcastle Upon Tyne office. As our Technical Coordinator you will report to the Design Managers when deemed necessary in dealing with day-to-day tasks or t ...
-
Service Delivery Manager
Found in: Jooble UK O L C2 - 4 days ago
Northern Powergrid Shiremoor, Tyne and Wear, United KingdomThe RoleAn exciting opportunity has arisen for an enthusiastic Service Delivery Manager to join our Information Systems team.The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday li ...
Senior Client Delivery Manager - Gateshead, United Kingdom - FIS
Description
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor of Commerce/BusinessTravel Percentage :
%Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world.
About the Team
You will be joining a highly motivated and driven team of people who work in the Omnichannel Payments sector. The team owns and manages end to end integration and implementation of Integrated/ Omnichannel Payments Solutions for Enterprise Merchants and Integrators. To achieve this requires agility and an ability to work creatively in an ever evolving and diverse payments landscape.
What you will be doing
You will provide dedicated Integration and Implementation support to the Enterprise Merchants and Integrators. To achieve this, you work closely with Merchants, Integrators, Product, Solution Consultations and Commercial teams to fully understand customer requirements and deliver projects on timely and effective manner.
What you bring:
Proven background in managing (multiple) projects & presenting.
Senior level experience of working within a technical team/ role and handling complex customer technical integrations
Senior level experience in business analysis and managing difficult conversations with customers.
Solid experience in analysing complex situations and defining solutions.
Senior level experience in managing relationships between internal and external stakeholders.
Creative, strategic, and forward thinking with a great aptitude for problem solving.
Highly organised with a good eye for detail.
Added bonus if you have:
Experience of managing Integrated/ Omnichannel payment solutions projects.
Knowledge of Cloud Services, Salesforce, ITIL and Agile Methodology.
Knowledge of APIs/ Java Environments/ SDK.
Working knowledge of Operating Systems Windows, Linux, Android & iOS and Microsoft Office Applications.
Multi-lingual, multi-cultural (French, German, Spanish, Italian).
What we offer you
#LI-LG1
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass