-
Team Lead
2 weeks ago
Technojagat United KingdomLorem ipsum dolor sit amet consetetur sadipscing elitr sed diam nonumy eirmod tempor invidunt utlabore et dolore magna aliquyam erat sed diam voluptua. At vero eos et accusam et justo duodolores et ea rebum. Stet clita kasd gubergren no sea takimata sanctus est Lorem ipsum dolor ...
-
Team Leader
1 week ago
Cineworld Group Plc Crawley, United Kingdom**Team Leader - Crawley**: · Location · Crawley · Business Area: · Cineworld Cinemas · Job type: · Full Time Contract · **Salary**: · £26,235 plus Location Allowance · Contact name: · Paul Dorrell · Job ref: · 073396 · Published: · about 4 hours ago · **Team Leader - Cineworld Cr ...
-
Team Leader
5 days ago
People's Partnership Crawley, United Kingdom**Vacancy Name** · - Team Leader - Employer Admin · **Vacancy No** · - VN1284 · **Employment Type** · - Full-Time · **Primary Work Location** · - People's Partnership - HQ · **Description** · - People's Partnership have an exciting opportunity to join our growing team as a Team L ...
-
Team Leader
1 week ago
Office Angels Crawley, United Kingdom**JOB TITLE**:Team Leader · **LOCATION**:Crawley, West Sussex · **HOURS**:Monday - Friday (between 8.30pm - 5.30pm on a shift rota basis) · **SALARY**:£28,000 - £30,000 p/a dependant on experience · **BENEFITS**:Health care cover, award winning pension plan, onsite gym, subsidise ...
-
Team Leader
1 week ago
Kier Group Crawley, United KingdomWe're looking for a Team Leader to join our Telecoms team based in Crawley. Within this role, you can enjoy exposure to exciting major projects, progression opportunities, support in obtaining further qualifications, and even more. · **Location**: Crawley, West Sussex · **Contrac ...
-
Team Leader
1 week ago
Kier Group Crawley, United KingdomWe're looking for a Team Leader to join our Telecoms team based in Crawley. Within this role, you can enjoy exposure to exciting major projects, progression opportunities, support in obtaining further qualifications, and even more. · **Location**: Crawley, West Sussex · **Contrac ...
-
IT Team Leader
2 weeks ago
Welland Medical Ltd Crawley, United Kingdom**About Us**: · Welland Medical is the part of Clinimed Holdings Limited group, a leading name in Healthcare and Medical Equipment industry. Clinimed Holdings Limited is a group of companies founded in 1982 following the acquisition and formation of number of additional companies ...
-
Team Leader
2 weeks ago
Mitie Crawley, United Kingdom**Job Ref 43653** · **Job description - Team Leader (TL)** · Pay Rate £18ph · Mon - Fri - 50hrs p/w · **Contract: Thales** · **Job Title: Team Leader (TL)** · **Reporting to (position): Operations Manager / National Security Coordinator** · **Our values and behaviours** · Our vis ...
-
Team Leader
2 weeks ago
Kier Group Crawley, United KingdomWe're looking for a Team Leader to join our Telecoms team based in Crawley. Within this role, you can enjoy exposure to exciting major projects, progression opportunities, support in obtaining further qualifications, and even more. · **Location**: Crawley, West Sussex · **Contrac ...
-
Team Leader
2 weeks ago
People's Partnership Crawley, United Kingdom**Vacancy No** · - VN953 · **Employment Type** · - Full-Time · **Primary Work Location** · - People's Partnership - HQ · **Description** · Responsible for the team's performance against agreed objectives and key performance indicators. To ensure exceptional levels of service are ...
-
Team Leader
1 week ago
Masson Appointments Ltd Crawley, United KingdomAre you looking to join an organisation that actively develops and invests in their employees? This is a fantastic opportunity to join a multi award-winning company, that truly appreciates and rewards their people. · **Responsibilities Include**: · - Responsibilities for the team ...
-
Team Leader
1 week ago
Masson Appointments Ltd Crawley, United Kingdom**Duties to involve**: · - Responsibility for the team's performance against agreed objectives and KPI's. To ensure exceptional levels of service are delivered within agreed service levels. · - Ensuring resources are directed in an appropriate way to maximise productivity to achi ...
-
Team Leader
4 days ago
Go Wild Workshops West Sussex, United KingdomOur clubs run from 10am-3pm during the school holidays (except Christmas) so applicants must be available during these times. · An up to date DBS is required for the role, let us know if you have one, if not we can help you enrol. · Responsibilities include: · - running games and ...
-
Team Leader
2 days ago
People's Partnership Crawley, United Kingdom**Vacancy No** · - VN852 · **Employment Type** · - Full-Time · **Primary Work Location** · - People's Partnership - HQ · **Description** · - People's Partnership have an exciting opportunity to join our growing team as a Transfer Guidance Team Leader. · Main Purpose: · - Transfer ...
-
IT Service Team Leader
1 week ago
DGH Recruitment Crawley, United Kingdom Full timeIT Service Team Leader · An exciting new opportunity has become available for an IT Support Supervisor / Senior IT Support Analyst to come on board working for a leading law firm in Crawley on permanent basis. · IT Service Team Leader · -Working closely with the outsourced IT S ...
-
Landscape Team Leader
2 weeks ago
Horticruitment UK Ltd West Sussex, United KingdomLandscape Team Leader required · Established for over 11 years, my client is a landscaping and arboricultural company working with many customers, designers and landscape architects. They offer clear project management and pricing combined with skilled and friendly gardeners, cra ...
-
Station Team Leader
2 weeks ago
Govia Thameslink Railway Three Bridges, United Kingdom**Are you an experienced Team Leader or Supervisor?** · **Do you also enjoy working in demanding operational and customer facing position?** · As the Station Team Leader / Supervisor you get to do both: · You will be passionate about delivering outstanding customer service each a ...
-
Administration Team Leader
5 days ago
Search Consultancy Crawley, United KingdomAdministration Team Leader Crawley £30k plus many other benefits · I am currently working with a pension's giant based in Crawley. Due to increased workloads they are looking far an outstanding Team Leader to oversee the Administration team members delivering excellent customer ...
-
Administration Team Leader
1 week ago
Search Consultancy Crawley, United KingdomAdministration Team Leader Crawley £30k plus many other benefits · I am currently working with a pension's giant based in Crawley. Due to increased workloads they are looking far an outstanding Team Leader to oversee the Administration team members delivering excellent customer ...
-
Retail Team Leader
1 week ago
Woodgate Community Shop Crawley, United KingdomWe have an exciting opportunity for a Retail Team Leader in our new Community Store in Woodgate, Pease Pottage. · Offering a wide range of food and household staples as well as sourcing from local suppliers & producers where possible, there is plenty of scope to take the shop for ...
IT Service Team Leader - Crawley, United Kingdom - Better Days Recruitment
Description
A fantastic permanent opportunity to join an established professional services business located in West Sussed as an IT Service Team Leader.
The current IT Support for the business is provided by a mix of an external Vendor for 1st line Service Desk and in-house team providing 1st and 2nd Line IT Deskside support.
Providing all aspects of IT support from general fixes, on-site issues, software, hardware and systems issues.
The purpose of the role is to provide supervision of the Vendors and internal IT Support staff to always achieve a high standard of IT Support.
There is a heavy emphasis around service and support and although you would be required to still be 'hands on' fixing as part of the team, the position is aimed more at someone that enjoys monitoring and evaluating the service provided to the business.
You will have technical IT Support experience (Deskside) at a 1st and 2nd Line level and have been involved or responsible for monitoring service level agreements.
Ideally you will have experience of working with or managing an external 3rd party vendor with 1st line service desk.
The role is to also support and lead a small IT support team around the service and ensure the team are adhering to workloads and SLA's, always providing a high level of service.
You will enjoy mentoring, coaching and on occasions providing basic level end user training to internal team members. Strong relationship building skills are essential with a confident and friendly disposition.Skills/Experience and Attributes:
Solid experience working within and supervising 1st/2nd Line IT Support (Deskside Support)
Proven experience of working within an in-house team and an external third-party vendors
Microsoft 365 (including Exchange Online)
Microsoft Teams (set up and troubleshooting)
Strong experience of MS Windows 10/11
Any knowledge or experience of working with I-manage case management system is highly desirable
Aderant Handshake (Sharepoint based Intranet)
Experience of Active Directory
The ability to learn new systems
Fast learner and enjoy learning
Excellent communication skills verbal/face to face and written
Any training experience would be beneficial
Knowledge of Cyber Security
A knowledge of ITIL would be an advantage
Highly organised
Approachable, thoughtful and supportive
Please note this role is office based at least four days per week with the opportunity to work from home one day.