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Swindon

    staff field application engineer - Swindon, United Kingdom - TE Connectivity

    TE Connectivity
    TE Connectivity Swindon, United Kingdom

    Found in: Talent UK C2 - 2 days ago

    Default job background
    Description

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.


    Job Overview

    TE Connectivity's Field Application Engineering Teams work intimately with customers to recommend products and solutions for new and existing applications.

    They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential application of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support.

    They also approve operational quality of systems and equipment.
    What your background should look like:


    • Understand the capabilities of TE products and technologies and align them with the selected application requirements.
    • Engage with customers (existing, prospect, new) in the target vertical markets.
    • Cultivating strong relationships with new customers
    • Establish relationships with key customer engineering contacts and decision makers
    • Develop and execute customer strategic account growth plan/s in line with the TE business strategy and product roadmap to ensure revenue growth, account penetration and customer satisfaction of the assigned accounts
    • Engage with local distributors, Managing Distribution partners, their branches and TE Channel organization members as key partners of territory growth
    • Drive Pipeline (new project creation) and conversion (win opportunities) through product and technical knowledge
    • Identify and understand current and future customer needs and opportunities to introduce and sell products and solutions to the customer. Promote TE APL technologies and product portfolio with the customer and drive projects.
    • Identify and understand current and future customer needs and translate into new product requirements.
    • Proactively address open customer issues, including quality issues, until appropriate closure
    • Generating new projects (products) and initiatives to accomplish above targets
    • Maintaining client information and opportunity pipeline in the CRM database.
    • Working closely with staff across departments to implement growth strategies, with special interactions with business development.
    • Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
    • Use VOC (Voice of Customer) tools to understand the accounts' technology, strategic direction, and electronic connectivity needs. Communicate these needs to internal TE Connectivity teams
    Competencies

    Values:
    Integrity, Accountability, Teamwork, Innovation
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