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    Quality Assurance and Training Manager - Swansea, United Kingdom - Ministry of Justice

    Ministry of Justice
    Ministry of Justice Swansea, United Kingdom

    3 weeks ago

    Default job background
    Description
    HMP Swansea - Learning & Skills Quality Manager
    Building/Site 1 HM PRISON SWANSEA SWANSEA, SA1 3SR
    Band 6
    Post Type 1 Permanent
    Working Pattern 1 Full Time, Part Time, Part Time/Job Share, Flexible Working, Other
    Role Type 1 Education and Training

    This is a Learning and Skills Quality Assurance Manager job in one of the South Wales Public Sector Prisons (SWPSP).

    The main purpose of the job is to ensure learning and skills delivery in the prison is delivered to quality standards as outlined in the Integrated Quality Assurance Framework for HMPPS in Wales, ESTYN and Awarding Body expectations.

    This is a non-rotational, non-operational post with line management responsibilities.

    Managing the quality assurance activities in prison Learning and Skills departments in line with the Integrated Quality Assurance Framework for South Wales prisons.



    • Leadership and Management.
    Manage the Quality Observation process including standardisation, training and moderation.


    • Analysing audit data to identify areas for improvement in the quality systems and prepare improvement plans.
    • Monitor and report on the impact of quality activities and development plans.
    • Support the completion of the annual Self-Assessment Report and development and monitoring of the Quality Development Plans.
    • Provide additional learning and support (mentoring) to staff for quality development and occupation competence.
    • Maintain and monitor all aspects of Essential Skills in the department to maintain compliance with Quality Mark/Inspectors expectations.
    • Support the preparation of the Annual Needs Analysis Report documents.
    • To be responsible for the implementation of all recommendations that focus on quality procedures, from all inspections and assurance visits.
    • Maintain own professional standards and continuous professional development by attending courses, meetings, training events, workshops, seminars in order to develop yourself and the department.
    • Adhere to all HMPPS policies and procedures.
    • Line management of admin staff and oversight of contractor staff as required by the Heads of Learning ad Skills.
    Managing a Quality Service
    Essential Experience

    • Quality inspection, auditing experience.
    • Knowledge of tools, concepts and methodologies of QA.
    • Strong computer skills including Microsoft Office, QA applications and databases.
    • Knowledge of relevant regulatory requirements.

    All newly promoted staff to the following Band 6 first line manager roles (Activities Unit Manager, Facilities and Services Unit Manager, Facilities and Services Business Manager, Programme Manager, Specialist Treatment Manager or Equality Advisor) in Establishments will be expected to complete the New Manager Programme on Civil Service Learning within three years of promotion.

    Staff that have mapped or re-graded to Band 6 who have previously worked at an equivalent level will not be required to undertake the qualification.

    All external staff joining as a Band 6 Activities Unit Manager, Facilities and Services Unit Manager, Facilities and Services Business Manager, Programme Manager, Specialist Treatment Manager or Equality Advisor in an Establishment will be expected to complete the New Manager Programme on Civil Service
    Hours of Work (Unsocial Hours) Allowances

    The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

    Additional Information 1 Working Arrangements & Further Information
    The MoJ offers Hybrid Working arrangements where business need allows.

    This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas).

    Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances.

    For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office.

    Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs.

    All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy.

    The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.

    Annual Leave

    • The holiday year runs from 1 March.
    Bank, Public and Privilege Holidays

    • You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays.
    These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment
    Pension

    • The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.
    Work Life Balance
    HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements.

    Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so.

    HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ
    After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work
    Childcare Vouchers
    For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
    Training
    HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

    • There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts
    • All staff receive security and diversity training and an individual induction programme into their new roles
    All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

    • We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
    Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
    To Shared Service Connected Ltd Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting- );
    To Ministry of Justice Resourcing team (resourcing-management-.The Civil Service embraces diversity and promotes equal opportunities.

    As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace.

    You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

    For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.

    We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging.

    Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles.

    This flexible approach to recruitment focuses more on finding the right candidate for the specific role.

    We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.

    Managing a Quality Service - 250 word limit
    Managing a Quality Service

    The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

    Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
    Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
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