Business Rates Administrator - Swindon, United Kingdom - Workman LLP

Workman LLP Swindon, United Kingdom

1 week ago

Full time

Description

ABOUT THE ROLE

Manage the Business Rates Team, providing oversight to the rate payment process and monitor performance.

You will identify and implement rates mitigation schemes across Client portfolios, charging fees where applicable.

Liaise with Clients appointed rating providers and the Workman PM team to ensure that all information is reported accurately.

WHAT MATTERS MOST IN THIS ROLE

Building and maintaining close professional relationships with colleagues and clients is paramount to your success. Pro-activeness and going above and beyond is expected.

You will oversee the rates payment process, reconciling payment reports and chasing funding where required.

As the Rates Manager you will be responsible for the implementation of mitigation schemes; liaising with Property Managers, obtaining quotes, approvals, monitoring occupation, claims and fees.

You will liaise with Client Ratings Advisors regarding appeals and reconciling accounts and obtaining refunds where necessary.

Other duties will include:

Overseeing Administration team's day to day roles, overseeing reminders from the administration team, advising on Reminders and Summons and approve demands raised.
Complete a variety of monthly reports.
Reconcile all accounts and obtain accurate refunds.
You will liaise with Property Mangers and Clients regarding any liability disputes between tenants and landlords

Pre-requisits

Experience managing a team
Business rates knowledge – MRICS (preferrable)
Property Management systems knowledge

WHAT WE EXPECT FROM YOU

Excellent interpersonal skills, teamwork and relationship building with gravitas amongst clients

Attention to detail, problem-solving, time management and organizational skills with experience of working to deadlines.

A proactive, practical, and positive approach to work is required.

A team player with experience of leading a team.

WHY Workman?

Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
A full-time contract (35 hours a week) offers the core hours of 10am – 4pm, allowing additional flexibility to what time you can start work.
Discretionary annual bonus and salary reviews.
Healthcare, life insurance & wellness programme.
Long service additional holidays, your birthday off and an extra day between Christmas and New Year
Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
Social events throughout the year including a firm wide Christmas party
Generous referral bonus.

ABOUT Workman LLP

As the UK's leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

We pride ourselves on the caliber of our employees and their unique skill sets.

For more information on working for Workman please visit
Our People | Workman LLP

EQUAL OPPORTUNITIES

We are an equal opportunities employer, and it is our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act 2010

This job description does not form part of your contract of employment and the duties may be amended from time to time

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