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    Program Manager - London, United Kingdom - Amazon TA

    Amazon TA
    Amazon TA London, United Kingdom

    2 weeks ago

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    Description
    At Amazon Freight, we are always exploring new opportunities to shape and improve our business. Our Programme Managers help us move forward with our best ideas and get everything in place to drive success. As you take on different projects, you'll become an expert in our processes and see your experience evolve. Work with other departments to find solutions to address common issues or support needs in areas of key performance

    • Use data analysis to identify ways to optimise safety, quality, productivity and generate actionable insights while identifying the right owners (business side, product side etc.)
    • This will include accessing and analysing our inbound performance data and working extensively with multiple internal teams, including directly with some of our clients for research purposes
    • Own investigation, management and resolution of highimpact supply chain defects and escalations and proactively set up standard mechanisms to reduce these issues in future
    • Visibility on performance: Ensure visibility on metric performance and key insights to leadership via weekly, monthly snapshots and updates.
    • Deep dive customer feedback and communicate analysis and insights with stakeholders and business leaders. Build short and mediumterm plans to improve customer experience through programmatic and product interventions. Every day is different as a Programme Manager in the Amazon Freight business. You'll work both independently and collaboratively on projects, which may be at different stages of the project lifecycle, from development to delivery. You might spend your morning gathering data and feedback to assess a programme pilot, then spend your afternoon discussing a resourcing plan for another project. You will collaborate with other teams, track project progress, and share updates with key stakeholders.

    Amazon is a data-driven business, so no matter which project you are implementing, part of your role will involve gathering insights to make decisions.

    You'll trial different ideas, analyse data to identify potential challenges, and present your findings to senior teams.
    Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success.

    Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency.

    Our team captures data and uses it to drive decisions. Experience in program or project management

    • Experience with Excel
    • Experience with SQL
    • Bachelor's degree or equivalent
    Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
    Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

    If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT.

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