- Maintain overall responsibility for customer satisfaction through the delivery of managed IT services
- Participate with the Senior IT Executive and other IT Leadership in the formulation and execution of IT strategy and direction
- Engage and consult with senior leaders to align with strategic business goals and technical initiatives
- Conduct regular status and business review meetings for each client to understand short- and long-term business goals
- Create, present and implement annual technology roadmaps, budgets, and reports for multiple clients
- Communicate potential risks related to compliance, cyber-security, network security, and industry-specific compliance
- Identify new opportunities to use technology to streamline business processes
- Oversee internal support and engineering resources to ensure successful delivery of services to clients
- Educate clients on current technology trends relevant to their specific industry
- Provide technical guidance, counsel, and direction for all individuals on the team, as needed, to resolve technical issues
- Ensure customer focus and satisfaction among the internal team. Acts as a customer advocate, frequently communicating with customers and managing customer expectations.
- Establish credibility and maintain strong working relationships with technical and non-technical teams involved with information technology matters including Legal, Operations, Risk, Internal Audit, etc.
- Communicate effectively and professionally in all forms of communication with internal and external teams/customers.
- Establishes strong relationships with business leaders through frequent communication and face-to-face interaction
- Prior experience in Managed Service Provider or IT Consulting environment
- Solid technical background with astute business sense and deep leadership and people skills
- A proven track record of leading technology initiatives, managing technical staff, collaborating with business leaders, and being able to work in complex environments
- A Data-driven decision-making mindset
- Experience executing large production support engagements across applications and infrastructure technology stacks
- Strong policy and process knowledge (e.g. ITIL, Project management) as well as knowledge of a variety of digital technologies to identify risk and compliance issues and drive mitigation, remediation, and compliance activities within an organisation
- Outstanding customer service skills and ability to interact with numerous client departments and business units
- Demonstrable experience with vendor management and contract structuring
- Strong analytical skills to relate security requirements to appropriate security controls including sensitive data management
- Strong project management skills and experience in creating and managing project plans, including budgeting and resource allocation
- Strong written, verbal, and presentation skills with the ability to effectively interact with internal and external business partners
- Knowledge of relevant EU regulations (e.g. GDPR)
- Extensive Experience in managing large Application stacks
- Proven ability to create and maintain effective documentation, including policies, processes, and procedures
- Broad operational experience in a public company environment with a deep understanding of IT
- Proven experience delivering in a fast-paced technology environments
- Exceptional attention to detail and outstanding organizational skills
- Openness to travel, working outside normal hours and/or weekends when a project may require
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Director of Technology
Found in: Ziprecruiter UK C2 - 3 days ago
Anchor London, United KingdomJob Description · As England's largest provider of specialist housing and care for those in later life, Anchor is committed to creating choice and opportunity for everyone. Anchor is proudly not-for-profit, which means every penny they make is reinvested into our properties and s ...
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Director of Technology
Found in: Appcast UK C C2 - 3 days ago
Anchor London, United KingdomAs England's largest provider of specialist housing and care for those in later life, Anchor is committed to creating choice and opportunity for everyone. Anchor is proudly not-for-profit, which means every penny they make is reinvested into our properties and services, building ...
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Director of Technology
Found in: Ziprecruiter UK C2 - 3 days ago
Coreus London, United KingdomJob Description · Director of Technology - Accounting & Advisory · You will look after the IT operations for a small team of people Advising clients on Technology in the accounts & advisory space. · As Director of Technology you will oversee the implementation and management of ...
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Technology Director
Found in: Appcast UK C C2 - 1 day ago
CHEP England, United KingdomCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, ...
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Director of Technology
Found in: Jooble UK O L C2 - 3 days ago
Anchor London, United KingdomAs England's largest provider of specialist housing and care for those in later life, Anchor is committed to creating choice and opportunity for everyone. Anchor is proudly not-for-profit, which means every penny they make is reinvested into our properties and services, building ...
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Technology Director
Found in: Jooble UK O C2 - 6 hours ago
Clearspeed Inc United KingdomAll Jobs Senior Director, Partnerships · *Full-time with benefits · *Up to 25% travel · You will identify, develop, and manage key-account and strategic business relationships to develop solutions and create complementary services that produce sales opportunities for Clearspee ...
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Technology Director
Found in: Jooble UK O L C2 - 14 hours ago
CHEP England, United KingdomCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, ...
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Technology Risk Director
Found in: Appcast UK C C2 - 5 days ago
Cititec Talent London, United KingdomRole Overview: · As the Technology Risk Director, you will steer a globally dispersed team of around 10 developers to revolutionise our client's commodities trading risk systems. Reporting directly to the Global CTO, you will be at the forefront of driving the greenfield value at ...
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Technology Risk Director
Found in: Ziprecruiter UK C2 - 3 days ago
Cititec Talent London, United KingdomJob Description · Role Overview: · As the Technology Risk Director, you will steer a globally dispersed team of around 10 developers to revolutionise our client's commodities trading risk systems. Reporting directly to the Global CTO, you will be at the forefront of driving the g ...
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Director of Marketing Technology
Found in: Jooble UK O C2 - 4 days ago
Sage City London, United KingdomJob Details: Director of Marketing Technology · Full details of the job. · Job Title · Job Title Director of Marketing Technology · Job Description · Job Description About our Marketing Technology Director role · The Marketing Technology Director's leadership is instrumenta ...
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Data & Technology Director
Found in: Jooble UK O C2 - 3 days ago
Explore Group United KingdomDirector of Engineering - Remote UK - Circa £140K + Bonus Office Location: London (Occasional office requirement) · My client is a global dynamic and innovative health technology company at the forefront of their industry. Their commitment to excellence has driven their rapid gr ...
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Digital Director Of Technology
Found in: Jooble UK O C2 - 5 days ago
Entertainment Services Alliance, Inc. London, United KingdomXperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, drivi ...
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Tax Technology Director
Found in: Jooble UK O C2 - 5 days ago
RSM UK London, United KingdomThe RSM Centre for Tax Technology (CATT UK) has been established todesign and deliver first class technology solutions and change support to our taxbusiness. This includes internally generated software solutions and third-partysystems. The team also undertakes the development of ...
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Data & Technology Director
Found in: Jooble UK O C2 - 2 days ago
BeZero Carbon London, United KingdomBeZero Carbon's Mission is to scale investment in environmental markets that deliver a sustainable future. We are driving climate action through carbon ratings. · We distribute our ratings via our SaaS Product, BeZero Carbon Markets, informing all market participants on how to p ...
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Tax Technology Director
Found in: Jooble UK O C2 - 5 days ago
Redefined Ltd London, United KingdomAbout the department · The RSM Centre for Tax Technology (CATT UK) has been established to design and deliver first class technology solutions and change support to our tax business. This includes internally generated software solutions and third-party systems. The team also und ...
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Technology Engineering Director
Found in: Jooble UK O C2 - 4 days ago
Iiitm United KingdomDirector · From Director's Desk .... · Atal Bihari Vajpayee-Indian Institute of Information Technology and Management (ABV-IIITM), Gwalior has grown to become National flagship, research-led Institute of national importance, known for the excellence of CS/IT and Management thro ...
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Data & Technology Director
Found in: Jooble UK O C2 - 4 days ago
Fancy United KingdomFull Time] Director of Engineering at Fancy (United States) | BEAMSTART Jobs Director of Engineering · Full Time · Remote Work · After graduating YC last summer, we've taken on substantial investment to be able to scale the business as quickly and effectively as possible. · W ...
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Director of Technology Consulting
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Evidencia Scientific Search and Selection Limited London, United KingdomNew* Director/Senior Principal - Real World Evidence / Health Data Analytics - Evidence Generation · I'm working exclusively with an innovative start-up healthcare consulting team, now in their 4th year of consistent YoY growth, expanding headcount by 15 last year, a senior lead ...
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Senior director of technology
Found in: Jooble UK O C2 - 4 days ago
Circle Square London, United KingdomOur client is a Private Equity Investment firm based in London, who are dedicated to investments in AI, Web3, and related technologies. They are now looking for a Director of private wealth relations to join their team. · This is a senior role, working directly with and supporti ...
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Data & Technology Director
Found in: Jooble UK O L C2 - 3 days ago
Explore Group United KingdomDirector of Engineering - Remote UK - Circa £140K + BonusOffice Location: London (Occasional office requirement) My client is a global dynamic and innovative health technology company at the forefront of their industry. Their commitment to excellence has driven their rapid growth ...
Director, Technology - London, United Kingdom - Publicis Sapient
Description
Job Description
This is an excellent opportunity for a seasoned technology and service delivery professional to join our EMEA business as Director of Technology for Application Management Services. This is a new role within the region which forms part of the Publicis Sapient Global IT Operations team. As the regional leader of production operation teams, you will build, drive and lead delivery teams for Publicis Sapient IT Operation Services offered to various clients from PS International regions.
This opportunity is well suited to an individual who has demonstrated proven success in building and leading technology teams for technology services companies, with a focus on growing Digital Engineering Services. You will have extensive experience working in matrixed environments including interfacing with Industry and Regional delivery teams while also have experience in leading, solutioning and helping to deliver on large multi-year client service deals at Fortune level organisations.
As a seasoned technology leader you will be passionate about working directly with a variety of large clients at CxO/ Head level on multi-year application and IT infrastructure management delivery. This includes decisions on IT Operations, cost assessment, macro and micro designing, tying business logic to outcomes, finalizing important technology and architecture decisions, identifying risks and suggesting mitigation strategies etc.
As a Director within Publicis Sapient, you will also support business development and proposal work, developing client relationships at all levels and deliver compelling presentations to C-level internal and client stakeholders. You also will provide leadership and technical direction for multidisciplinary, cross regional and cultural teams and embrace Publicis Sapient core values:
Your Impact
Qualifications
Your Skills and Experience