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    Senior Director of Events - England, United Kingdom - Encore Global

    Encore Global
    Encore Global England, United Kingdom

    1 week ago

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    Description

    The approximate salary range is based on skills & experience: $The Director, Event Technology I (DET I) is responsible for achieving the revenue and profitability goals of an assigned location(s).

    The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality.

    Financial Management and Reporting
    Achieve ENCORE's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs.
    Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.

    Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.

    Participate in business review presentations as needed, in collaboration with regional management.
    ~ Operations Management

    Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards.

    Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.

    See the Big Picture by efficiently sharing labor and equipment within the local market.
    Sales Management

    Work with Regional Sales Director to create effective sales strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities.

    Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
    Collaborate with vendors and other departments/divisions of the company to capture and service events.
    Understand event cost structure and incorporate into solution designs according to established profitability guidelines.

    Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.

    Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events
    Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.
    Position will have oversight to personnel to assist with event execution.
    Monitor small to medium size events and check in on customers throughout the day.

    Understand and oversees the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to guide technicians in resolving equipment and software issues in a timely and professional manner.

    Effectively utilizes applicable company computer systems.
    Act as on-site technical expert as needed for events.

    Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.

    Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
    Manage the human resources activities including selection, performance management, and learning.

    Train employees on ENCORE standards for service and equipment, and verifies they are properly trained on company computer systems.

    Recommend team members for training opportunities, as needed.
    Bachelor's degree is preferred.
    ~3+ years of audio visual experience
    ~Working knowledge of audio visual equipment in a live show environment
    ~ Proficiency with the use of computer hardware
    ~ Proficiency with computer software and programs, including the Internet and Microsoft Office
    ~ A valid driver's license is required for team members who may operate Company vehicles.

    Decision Quality
    Financial Acumen
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