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Customer Service Executive
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Montgomery Transport Group Wellingborough, United KingdomService Advisor - Wellingborough - up to 25k per annum plus bonus · Intercounty Mercedes Truck & Van are looking for an experienced Service Advisor to work for our busy dealership based in Wellingborough · Intercounty Truck & Van Ltd has been a successful Mercedes-Benz franchise ...
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Apprentice Customer Service Executive
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Montgomery Transport Group Wellingborough, United KingdomApprentice Customer Service Executive - Boston - £5.28 per hour · Would you like to work for a market leader with ongoing training and development? · Intercounty Truck & Van Ltd has been operating as a Mercedes-Benz franchise for 20 years, covering five retail sites and six fleet ...
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Mercedes-benz Customer Service Executive
5 days ago
Intercounty Truck & Van Ltd Wellingborough, United KingdomIntercounty Truck & Van Ltd has been operating as a successful Mercedes-Benz franchise for 20 years covering Northamptonshire, Cambridgeshire, Buckinghamshire and Bedfordshire with dedicated commercial vehicle dealerships to support our customer base. · Our customer service teams ...
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Client Service Executive
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Rise Recruitment Solutions LTD Northampton, United KingdomAn opportunity has arisen for a Client Services Executive to join a UK's leading quantity surveyors and estimators? based in Northampton. · This is an excellent opportunity to work in a fast-paced environment within a well-established and friendly team. Along with a starting sala ...
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Customer Service Executive
4 days ago
The One Group Northampton, United KingdomWe have excellent news · One of our favourite clients are currently looking for Customer Care Executive to join their already highly successful team on a 7 month FTC. · You will be joining one the most supportive, friendliest teams with managers who are always growing and upskill ...
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Customer Service Executive
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EAC Consulting Group Milton Keynes, United KingdomThis role is a hybrid working set up with 2 days from home, 2 days from the Milton Keynes office and 1 day from their customers site in Lutterworth. · *Immediate starts are available* · **On Offer for the Customer Service Executive** · - Annual Salary of £23,500 · - Hybrid Workin ...
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Service Promotions Executive
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SpaMedica Bedford, United Kingdom**SpaMedica is looking for a Field Executive/Service Promotions Executive to join the team covering Hertfordshire and Bedfordshire.** · If you are interested in travelling and cold calling practices promoting our NHS ophthalmology service, we want to hear from you · **Benefits of ...
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Customer Service Executives
6 days ago
Osborne Appointments Milton, United Kingdom**Do you have a passion for customer service with the ability to put the customer first?** · **Do you also have great accuracy skills and systems knowledge including SAP?** · **Would you like to work in a small team in a growing business with the option of hybrid working?** · If ...
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Customer Service Executive
3 days ago
Recruitment Agenda Corby, United KingdomWe are recruiting for an experienced customer service/order processor to join this international customer service team. · - Taking orders and processing on ERP system · - Liaising with customers to update on order · - Raising sales orders through the system · - Complete accurate ...
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Customer Service Executive
4 days ago
Adecco UK Biggleswade, United Kingdom**Job Title: Customer Service Executive (Permanent Position)** · **Location: Biggleswade, Bedfordshire** · **Salary: Up to £26,000 per annum (Holidays, Parking, Pension and more)** · **Working Hours: Monday-Friday 8:30am - 5:30pm (1 hour lunch) (Office based)** · We have an excel ...
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Customer Service Executive
12 hours ago
United Independent Distributors Ltd Biggleswade, United Kingdom**JOB SUMMARY**: · The overall objective of the Customer Service Executive involves working as part of the customer service team to ensure departmental targets are met as a whole. It also involves working with your line manager to identify and promote change that will facilitate ...
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Customer Service Executive
3 days ago
wild recruitment Milton Keynes, United KingdomI currently am working on a position as a Customer Service Executive, for a reputable growing company in Milton Keynes. · **As a Customer Service Agent you will be**: · - You will be supporting customers with their queries · - Be consistent delivering a high level of customer ser ...
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IT Client Service Executive
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Tate Recruitment Limited Milton Keynes, United KingdomIT Client Service Executive · £25,000 - £30,000 plus excellent benefits · Milton Keynes, office based. · This role is part of a brand-new team dedicated to exceptional customer service to all clients. Going above and beyond what would be expected of customer service. This include ...
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Customer Service Executive
6 days ago
Mercedes-Benz Intercounty Truck & Van Ltd Peterborough, United KingdomCustomer Service Executive - Peterborough - £23,000 to £25,000 · Intercounty Truck & Van Ltd has been operating as a Mercedes-Benz franchise for 20 years covering the five counties of Northamptonshire, Cambridgeshire, Buckinghamshire and Bedfordshire with dedicated commercial veh ...
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Customer Service Executive
3 days ago
TecPartners Hethel, United KingdomAn interesting Engineering business based just outside of Wymondham on the Hethel Engineering Centre site, are looking to hire a Customer Service Executive following an internal promotion within the team. · As the Customer Service Executive, you'll become the single point of cont ...
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Customer Service Executive
6 days ago
Tools4Trade Ltd. Milton Keynes, United KingdomTools4trade are one of the largest, privately owned power tools manufacturer & supplier to the trade and general public and are currently looking for an experienced Customer Service executive to join our small but friendly team here in Milton Keynes. · Ideally you will have exper ...
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Customer Service Executives
6 days ago
Tate Milton Keynes, United Kingdom**Customer Service Advisor** · **£21,000 per annum** · **Permanent** · **Hybrid working - 3 days based in the office and 2 from home per week** · **Hours working 7.5 hours per day between the hours of 8:30am-7pm Mon-Fri.** · **You will be required to work 1 Saturday morning in 4 ...
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Client Services Executive
3 days ago
Incentivesmart Milton Keynes, United Kingdom Full timeAre you a Customer Support Executive or Client Services Executive who's ready to take the next step in your career with an exciting, growing business? Due to client account growth at Incentivesmart, our Client Success Team are expanding and are looking to recruit a Client Service ...
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Customer Service Executives
2 days ago
Tate Milton Keynes, United KingdomCustomer Service Advisor · £21,000 per annum · Permanent · 3 months in the office initially then the role will become hybrid working - 3 days based in the office and 2 from home per week · Hours working 7.5 hours per day between the hours of 8:30am-7pm Mon-Fri. · You will be requ ...
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Customer Service Executive
3 days ago
Smart 10 ltd Biggleswade, United KingdomJob Title: Customer Service Advisor · **Salary**: £11.00 per hour · Location: Biggleswade · Contract: Temporary to Permanent, · Hours: Monday to Friday pm) · Company Profile: · This company are going from strength to strength and are busier than ever. They provide a friendly, wel ...
Customer Service Executive - Wellingborough, Northamptonshire, United Kingdom - Northampton Business Directory
Description
Hays are looking for a Customer Liaison Manager for a claims management company based in the Northampton.5 p/wk, Monday to Friday and one in 4 Saturdays (8.Claims Management or Insracne preferred
Ensuring that all customer complaints are thoroughly and fairly investigated within agreed service standards, you will ensure complaints are effectively managed, working with other teams to turn insight into action where necessary.
Development and implementation of a framework for effective complaint management.Implementation and delivery of complaints strategies and policies across the business.
Ensuring the team are 'asking the right questions, in the right way, to get the right answer professionally' to resolve complaints efficiently and effectively.
Ensuring that customer service guidelines are embedded throughout the organisation in conjunction with departmental managers and with clients/customers.Identifying, through continuous improvement and customer feedback, potential company training requirements and making recommendations to improve customer service and assist in the reduction of repeat failures.
Acting as a point of escalation for complaint handling decisions outside the standard process.Ensuring that departmental complaint activity is undertaken within client, internal and regulatory timescales.
Carrying out root cause analysis of complaints and customer feedback and making recommendations for process improvement across the organisation.
Generating departmental reports and analyse KPIs for performance improvement.Always promoting data security in and outside business, with strict adherence to DPA, GDPR and information security standards.
Managing responses to Subject Access Requests (SAR) in line with regulatory requirements.
Undertaking regular meetings with stakeholders focusing and supporting the day-day pressures of the department.
Managing, developing, and motivating the customer liaison team to ensure performance, conduct, training and HR requirements are managed accordingly.
Operating as part of the management team, working to improve service provision, departmental infrastructure, resources, systems, standards, and processes across the organisation.
Completing duties as required from time to time by the Senior Management Team and Directors.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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