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    Food and Beverage Manager - Birmingham, United Kingdom - The NEC Group

    The NEC Group
    The NEC Group Birmingham, United Kingdom

    3 weeks ago

    Default job background
    temporary
    Description

    We have a fantastic opportunity available to join the team as a Food & Beverage Manager for someone who lives local and enjoys delivering first class service which covers high end hospitality events and conferences based at The International Convention Centre , Birmingham.

    Key Responsbilites:

  • Complete accurate forecasting and reporting of financial data in accordance with set deadlines, consulting as necessary with Catering Operations Manager suggestions to improve profitability of area
  • To implement and manage those group health and safety fire safety policies, procedures and arrangements as applicable to your work activities and working environment, this includes all workers within your area are trained and adhere to the policies
  • Proactively manage resources and take appropriate action to changes in the business this includes controlling the temporary labour budget
  • Manage, train and develop all staff within your area to delivery business activity now and in the future
  • Deputise for Catering Operations Manager in their absence
  • To implement, monitor and oversee delivery of all standards, meeting and exceeding customer expectations
  • To provide effective complaint handling in accordance with standards by investigating complaints, liaising with customers and staff to determining necessary action
  • To demonstrate high leadership skills thereby providing the basis for high group moral and staff motivation
  • To allocate duties and responsibilities to all team members
  • To ensure that all pre booked goods and services are carefully noted and delivered to the customer's satisfaction
  • Control of the temporary labour budget
  • Within your portfolio of client contracts drive catering sales identifying opportunities to maximise the clients budget & advise on all catering solutions and operation

    • Skills and Experience needed:

  • Experience in a large scale hospitality or hotel environment with experience in a Managerial position
  • Proven ability to work under pressure with excellent customer service skills and an eye for attention to detail
  • Creative flair with an eye for new and upcoming trends
  • Computer Literate to be competent in Microsoft Office
  • Numerate & literate with good verbal & written communication skills
  • A passion for making the work environment fun whilst delivering exceptional service levels.

    • Benefits:

  • 25 days annual leave rising to 26 after one year plus all UK bank holidays
  • Dental, Cash Health and Holiday Buy flexible option
  • Free Onsite parking
  • Free lunch when working on site
  • Pension with contributions matching up to 7%
  • We will provide you with a Life Assurance cover if you are actively contributing to the NEC group personal pension plan and have joined at the first opportunity or within 12 months of becoming first eligible
  • Private Medical Insurance funded by the company
  • Great Learning and Development
  • Employee Assistance Programme
  • Exclusive Discounts and many more great benefits

    • The NEC Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. NEC Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, you will find a home within the NEC Group

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