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Shipton under Wychwood

    Account/Office Adminstrator - Shipton-under-Wychwood, Oxfordshire, United Kingdom - VoCoVo

    VoCoVo
    VoCoVo Shipton-under-Wychwood, Oxfordshire, United Kingdom

    3 weeks ago

    Default job background
    Description
    IT Administrator | Job Description
    £Blended Working (3 days a week based in Shipton UK and Cheltenham UK Office)
    25 Days Holiday + Bank Holidays
    ~ Option To Buy Or Sell 5 Days Holidays Per Year
    ~ Sick Pay - 8 Weeks Full Pay, 4 Weeks Half Pay
    ~ Life Assurance
    ~ Private Medical Insurance
    ~ Employee Assistance Programmes - EAP
    ~ Cycle2Work Scheme
    ~ Electric Car Green Salary Sacrifice Scheme
    ~ Training & Development
    ~ Company Organised Events
    ~ Pension - 5% Employer Contribution Matched
    ~ VoCoVo is a leading telecommunications specialist whose technology is used by thousands of people around the world daily, and we have a top 10 ranking in the 'Sunday Times Tech Track 100'. VoCoVo is a rapidly growing telecoms company, providing an integrated software and hardware solution to some of the biggest names in retail – with customers across the globe. We are now looking for an IT Administrator to support IT related functions at VoCoVo.
    Provide assistance to users with their IT issues and questions, ensuring smooth support for users across the major environments and apps in use at VoCoVo
    Ensure user set-up/basic configuration and timely provision of new users for accounts, change of privileges when user rights need changing, suspension or removal of accounts when users leave
    Manage IT onboarding of new users, explain our cloud infrastructure and main applications as required, give important information on information security and GDPR
    Liaise with mobile phone agency, assist users with queries and issues
    Ensure IT documentation and training information is up to date
    Assistance with network change and upgrade projects, server updates and new server installations
    Source, maintain and dispatch IT hardware/laptops/PCs and printers
    Supporting the local network in Shipton-under-Wychwood and providing support for users and IT equipment for both Shipton and Grange Park, Cheltenham offices
    Basic IP/networking knowledge
    Install/configuration of printers
    Windows PC/Windows server/install and configuration
    Apple laptops/install and configuration
    IT technical qualifications
    ITIL knowledge
    Familiar with MacOS, Ios, Android, and Windows


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