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    Digital Contract Management Lead - London, United Kingdom - Us Bank

    Us Bank
    Us Bank London, United Kingdom

    Found in: Jooble UK O C2 - 5 days ago

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    Description
    Bank, we're on a journey to do our best.

    Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that's what we call the courage to thrive.

    Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

    Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need.

    From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology.

    As part of our team, you can explore what motivates and energizes your career goals:
    partnering with our customers, our communities, and each other.

    Reporting to the Chief Administrative Officer, Europe and Head of Global Communications for Merchant Payment Services, U.Bank, you will be responsible for shaping and executing our European communications and media relations strategy to elevate U.Bank's and Elavon's reputation, enhance new business opportunities, and build connections with internal and external audiences.

    You will be experienced in public relations work across the communications mix executing external campaigns, developing digital channels and thought leadership, managing issues/crisis communications.

    You will have experience in building a communications strategy for multiple countries and managing vendors / PR agencies in multiple European markets.

    As a communications leader, you will thrive working within global matrixed organisations as an effective and trusted partner to senior leaders and able to engage effectively at different organisational levels.

    Bank Public Affairs and Corporate Communications team and the European business.

    Bank's Communication and Public Affairs team, you partner closely with marketing leaders and Executive Committee members to play an integral part in building U.Create and implement European external communications strategy to enhance our reputation, presence and voice, working with key stakeholders from across all areas of the global business.

    Works with various business groups and senior management to develop and e nsure all communications are aligned to the company's strategy, business goals, communication policy and risk protocols.

    Support the Executive Committee by leading communication workstreams on business-critical projects.
    Evaluates complex information and strategically determines appropriate method of communication based on topic and company goals.
    May represent the company at various events.
    Serve as lead representative for Public Affairs & Communications team in Europe.
    Develop externally-facing, written and multimedia content and identify opportunities to build Elavon's influence across multiple segments.

    Collaborate with global issues management team to deliver communications that grow and protect the U.Bank and Elavon brand in Europe.

    Support delivery of Europe wide internal communications including town halls, Q&As, roadshows, Business Update from Declan Lynch and European content for U.SharePoint and Inside USB.

    Drafts, reviews and finalises internal content and coaches European leaders on the story we're telling, aligning, messaging around strategy and core values.

    Responsible for managing our vendor and PR agency relationships including risk management and contract lifecycle management, leveraging the support of different U.Bank communications team members to execute internal and external campaigns.

    Strategy communications and media relations expertise.
    Demonstrated experience working in financial services/payments or professional services.

    Excellent verbal, written and visual communication skills – we're looking for an exceptional, engaging, and creative writer who can adapt to the Elavon style and voice while developing impactful communications.

    Able to develop impactful communications for time-poor audiences and digital consumption.
    HR and employee relations, marketing and digital transformation, go-to-market strategy, and inclusive and sustainable growth.
    Ability to speak publicly as a company representative in key industry or communications forums.
    Strong research, analysis, and interviewing skills
    Well-developed organizational and project management skills
    Experience with internal, external, and change communications and project/event management.
    Budget management and external agency management.
    Good understanding of internal communications and employee engagement techniques.
    Additional language skills are strongly desirable.
    Ability to be in office 3+ days per week.
    Bachelor's Degree, or equivalent work experience
    Ten or more years of experience in communications activities
    One or more years of supervisory/management experience

    Willing and able to travel on occasion as required (key markets are UK, Ireland, Poland, Germany, Norway, Spain and Luxembourg) as well as being part of the global PA&C team based in the U.If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

    We provide benefits to help you protect your health and financial security; We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

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