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    Repairs Co-ordinators - Bristol, United Kingdom - Bristol City Council

    Bristol City Council
    Bristol City Council Bristol, United Kingdom

    1 week ago

    Default job background
    Full time, Permanent
    Description

    Job description

    Full Time, Permanent

    A number of opportunities have arisen to join our fast-paced Housing Repairs and Maintenance team as a Repairs Coordinator working on a variety of tasks.

    Housing Repairs and Maintenance are responsible for the provision of quality day-to-day repairs and maintenance of Bristol City Council's tenanted housing stock and the repairing and refurbishment of empty homes to bring them back to a quality lettable standard. Our aim is to carry out the right repair first time within agreed timescales and to provide safe, secure, habitable properties that our residents can be proud of.

    What will I be doing?

    You could be arranging repairs for Bristol City Council residents ensuring that they happen "Right First Time" or organising repairs for our empty properties so new tenants can move in.

    You also be the main point of contact for our colleagues on-site providing support and dealing with any issues they may have.

    You will be the person to ensure the repairs go as planned on the day coming up with solutions to problems to avoids delays in the work taking place.

    You will work alongside a team of Trade Specific Managers and Supervisors, as well as other departments in Housing and Landlord Services such as Rents, Lettings, Estates and the Citizen Contact Centre, our aim is to always provide fantastic service ensuring repairs are delivered in a timely manner and to an excellent standard.

    What do I need to have?

    We are looking for people who thrive in a busy environment; A customer service background is essential as you will be speaking to Bristol City Council residents and stakeholders on a daily basis;

    You will need to be a team player who is able to communicate effectively with colleagues across all departments; This is a fast paced role and you have to be able to work under pressure and feel confident with prioritising your tasks throughout the day; Some knowledge of repairs and workflow systems would be beneficial but it's not essential as we will provide full training.

    Flexibility to work a 37 - hour week between the hours of 8am - 6pm

    We need people who are confident with learning in house bespoke IT systems as well as having a good grasp of Microsoft Office applications such as Word, Outlook, Excel & Teams, ideally, we would expect candidates to have some awareness of social housing issues and a good understanding of Equalities, Diversity and Inclusion policies.

    Why Bristol City Council?

    At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

    Please note that this role will be fully office based initially but hybrid working is available upon completion of training, training typically takes 2+ months.

    Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.

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